Home > Salary > Indonesia > It Help Desk Agent

It Help Desk Agent salary in Indonesia

Average Yearly Salary of It Help Desk Agent in Indonesia is approximately 122,407,496 IDR (7,410 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does It Help Desk Agent do?

occupation personasAn IT Help Desk Agent is responsible for providing technical assistance and support to end-users regarding computer systems, hardware, software, and network-related issues. They respond to inquiries, diagnose and troubleshoot problems, and offer solutions or workarounds to ensure the smooth operation of computer systems. This role involves documenting and tracking user requests, escalating complex issues to appropriate teams, and following up with users to ensure their problems are resolved satisfactorily. IT Help Desk Agents may also be involved in setting up new user accounts, installing and configuring software, and providing basic training on computer systems.

Skills: IT Support, Technical Assistance, Troubleshooting, Customer Service, Computer Systems, Software Installation
Job industry: Information technology


How much does It Help Desk Agent make?

Salary details
How much does It Help Desk Agent make?
Estimated Yearly Salary: 122,407,496 IDR
Estimated Monthly Salary: 10,200,625 IDR
Estimated Weekly Salary: 2,353,990 IDR per week
Estimated Hourly Salary: 58,850 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04

Comparing salary to last year:
Estimated Yearly Salary: 118,075,100 IDR
Estimated Monthly Salary: 9,839,592 IDR
Estimated Weekly Salary: 2,270,675 IDR per week
Estimated Hourly Salary: 56,767 IDR per hour
Last revision of data: 2024-01-02



It Help Desk Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:
Estimated Yearly Salary: 7,410 USD
Estimated Monthly Salary: 618 USD
Estimated Weekly Salary: 143 USD per week
Estimated Hourly Salary: 4 USD per hour


Difference in salary year over year or average salary increase is approximately up arrow 4 %

About these results Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.

Want to check how your salary compares? Submit your own salary here

Compare salary to other countries

Please type in your occupation and select desired country to see latest trends in salaries.
Search
Country:

Salary comparison to National average

Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.

Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Agent job salary compared to average salary in Indonesia.
Comparison shows that a person working as It Help Desk Agent in Indonesia earns on average:
0.76 times the average salary (or 76% of average salary).

Is It Help Desk Agent a well paid job?

No, our data shows that It Help Desk Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Agent might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for It Help Desk Agent?

High salary for It Help Desk Agent would be somewhere between 134,648,246 IDR and 177,490,869 IDR. However this is an estimation based on Gaussian Distribution.

How much can you save working as It Help Desk Agent in Indonesia?

Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 122,407,496 IDR
Estimated Monthly Salary: 10,200,625 IDR
Estimated Weekly Salary: 2,353,990 IDR per week
Estimated Hourly Salary: 58,850 IDR per hour
By working as It Help Desk Agent a person can save up to 194 USD per month or 2,332 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Indonesia, see costs of living in Indonesia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Malaysia, Papua New Guinea, East Timor.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for It Help Desk Agent

Malaysia is 12,482 USDup arrow 68%
Details on It Help Desk Agent salary in Malaysia
East Timor is 31,403 USDup arrow 324%
Details on It Help Desk Agent salary in East Timor
Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

    0 years (beginner) equals base salary
    1 to 5 years of experience yields up arrow+12% salary increase
    6 to 10 years of experience yields up arrow+25% salary increase
    11 to 15 years of experience yields up arrow+16% salary increase
    16 to 25 years of experience yields up arrow+9% salary increase
    more than 25 years of experience yields up arrow+10% salary increase
NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Indonesia

(1,825,698,192 IDR per year, pre-tax.)
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
(1,385,109,120 IDR per year, pre-tax.)
(1,383,933,123 IDR per year, pre-tax.)

Data as of 2025

Random salary:
Healthcare admissions director (152,954,606 IDR per year, pre-tax.)
Certified prosthetist (cp) (221,190,000 IDR per year, pre-tax.)
General manager product development center (250,689,735 IDR per year, pre-tax.)
Access control installer (97,721,742 IDR per year, pre-tax.)
Kitchen worker (56,651,837 IDR per year, pre-tax.)

Frequently searched careers by keyword and country
It help desk agent
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
it help desk agent salary in indonesia 2025
Link to this graph - use the following code to display the salary graph on your page: <a href='https://optisalary.com/salary?country=indonesia&job=it-help-desk-agent'><img src='https://optisalary.com/wp-content/graphs/salary/it-help-desk-agent-salary-in-indonesia-2025.jpg' alt='it help desk agent salary in indonesia 2025' title='it help desk agent salary in indonesia 2025' /></a>
Please note:
Salary data displayed on this site is for reference only.
Salary details displayed on optisalary.com are intended for informational purposes only. Our data comes from multiple sources and may not always be up to date. Users should verify salary information through other means before making financial decisions. The figures listed here may fluctuate due to factors such as location, industry standards, and individual skill sets. We do not guarantee that the data displayed is error-free. By using optisalary.com, you accept that salary information is offered 'as is' and without warranties.
The salary figures on this website are meant for informational use only. We compile salary data from varied providers, but do not ensure complete accuracy. Users should on their own confirm salaries before making financial commitments. Salary variations occur due to company policies, negotiation skills, and experience levels. We deny any guarantee regarding the correctness of the listed salary data. By using this site, you agree that salary data is subject to updates.