Home > Salary > Indonesia > It Customer Support Specialist
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Estimated Yearly Salary: 108,586,625 IDR
Estimated Monthly Salary: 9,048,885 IDR
Estimated Weekly Salary: 2,088,204 IDR per week
Estimated Hourly Salary: 52,205 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,729,025 IDR
Estimated Weekly Salary: 2,014,390 IDR per week
Estimated Hourly Salary: 50,360 IDR per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 6,588 USD
Estimated Monthly Salary: 549 USD
Estimated Weekly Salary: 127 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 108,586,625 IDR
Estimated Monthly Salary: 9,048,885 IDR
Estimated Weekly Salary: 2,088,204 IDR per week
Estimated Hourly Salary: 52,205 IDR per hour
By working as It Customer Support Specialist a person can save up to 126 USD per month or 1,510 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for It Customer Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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It Customer Support Specialist salary in Indonesia
Average Yearly Salary of It Customer Support Specialist in Indonesia is approximately 108,586,625 IDR (6,588 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Support Specialist do?
An IT customer support specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software, or hardware. They handle customer inquiries, diagnose problems, and guide customers through troubleshooting steps to resolve their technical issues. Additionally, they may install or configure software and hardware, maintain documentation of customer interactions, and escalate complex issues to higher-level support teams if necessary. This role requires excellent communication and problem-solving skills, as well as a strong understanding of computer systems and technology.
Skills: IT support, customer service, technical assistance, problem-solving, troubleshooting, computer systems
Job industry: Information technology
Job industry: Information technology
How much does It Customer Support Specialist make?
Salary details
How much does It Customer Support Specialist make?Estimated Yearly Salary: 108,586,625 IDR
Estimated Monthly Salary: 9,048,885 IDR
Estimated Weekly Salary: 2,088,204 IDR per week
Estimated Hourly Salary: 52,205 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 104,748,302 IDREstimated Monthly Salary: 8,729,025 IDR
Estimated Weekly Salary: 2,014,390 IDR per week
Estimated Hourly Salary: 50,360 IDR per hour
Last revision of data: 2024-01-06It Customer Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,588 USD
Estimated Monthly Salary: 549 USD
Estimated Weekly Salary: 127 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Indonesia.
Comparison shows that a person working as It Customer Support Specialist in Indonesia earns on average:
0.68 times the average salary (or 68% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Support Specialist job salary compared to average salary in Indonesia.
Comparison shows that a person working as It Customer Support Specialist in Indonesia earns on average:
0.68 times the average salary (or 68% of average salary).
Is It Customer Support Specialist a well paid job?
No, our data shows that It Customer Support Specialist is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Support Specialist might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Customer Support Specialist?
High salary for It Customer Support Specialist would be somewhere between 119,445,288 IDR and 157,450,606 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Support Specialist in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 108,586,625 IDR
Estimated Monthly Salary: 9,048,885 IDR
Estimated Weekly Salary: 2,088,204 IDR per week
Estimated Hourly Salary: 52,205 IDR per hour
By working as It Customer Support Specialist a person can save up to 126 USD per month or 1,510 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Support Specialist
Malaysia is 11,028 USD
East Timor is 27,976 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
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4. Neurosurgeon
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9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Front end clerk (56,651,837 IDR per year, pre-tax.)
Attorney investigative (363,753,878 IDR per year, pre-tax.)
Senior buyer (178,455,965 IDR per year, pre-tax.)
Physical therapist director (248,444,850 IDR per year, pre-tax.)
Dot coordinator (149,060,850 IDR per year, pre-tax.)
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