Home > Salary > Indonesia > Help Desk Representative
A help desk representative is responsible for providing technical assistance and support to customers who are experiencing issues with their computer systems, software, or hardware. They serve as the first point of contact for customers seeking assistance, either by phone, email, or in-person. Their main objective is to troubleshoot problems and provide solutions to ensure customer satisfaction.
Help desk representatives must possess strong communication skills to effectively listen to customers' issues and provide clear instructions or explanations. They need to be knowledgeable about the products or services they support, as well as possess a solid understanding of computer systems and software. Additionally, they should have problem-solving abilities to quickly diagnose and resolve technical issues.
Estimated Yearly Salary: 122,655,626 IDR
Estimated Monthly Salary: 10,221,302 IDR
Estimated Weekly Salary: 2,358,762 IDR per week
Estimated Hourly Salary: 58,969 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,839,592 IDR
Estimated Weekly Salary: 2,270,675 IDR per week
Estimated Hourly Salary: 56,767 IDR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 7,395 USD
Estimated Monthly Salary: 616 USD
Estimated Weekly Salary: 142 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 122,655,626 IDR
Estimated Monthly Salary: 10,221,302 IDR
Estimated Weekly Salary: 2,358,762 IDR per week
Estimated Hourly Salary: 58,969 IDR per hour
By working as Help Desk Representative a person can save up to 193 USD per month or 2,317 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Help Desk Representative
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Representative salary in Indonesia
Average Yearly Salary of Help Desk Representative in Indonesia is approximately 122,655,626 IDR (7,395 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Representative do?
A help desk representative is responsible for providing technical assistance and support to customers who are experiencing issues with their computer systems, software, or hardware. They serve as the first point of contact for customers seeking assistance, either by phone, email, or in-person. Their main objective is to troubleshoot problems and provide solutions to ensure customer satisfaction.
Help desk representatives must possess strong communication skills to effectively listen to customers' issues and provide clear instructions or explanations. They need to be knowledgeable about the products or services they support, as well as possess a solid understanding of computer systems and software. Additionally, they should have problem-solving abilities to quickly diagnose and resolve technical issues.
Skills: Help Desk Representative, Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Representative make?
Salary details
How much does Help Desk Representative make?Estimated Yearly Salary: 122,655,626 IDR
Estimated Monthly Salary: 10,221,302 IDR
Estimated Weekly Salary: 2,358,762 IDR per week
Estimated Hourly Salary: 58,969 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 118,075,100 IDREstimated Monthly Salary: 9,839,592 IDR
Estimated Weekly Salary: 2,270,675 IDR per week
Estimated Hourly Salary: 56,767 IDR per hour
Last revision of data: 2024-01-07Help Desk Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,395 USD
Estimated Monthly Salary: 616 USD
Estimated Weekly Salary: 142 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Representative job salary compared to average salary in Indonesia.
Comparison shows that a person working as Help Desk Representative in Indonesia earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Representative job salary compared to average salary in Indonesia.
Comparison shows that a person working as Help Desk Representative in Indonesia earns on average:
0.77 times the average salary (or 77% of average salary).
Is Help Desk Representative a well paid job?
No, our data shows that Help Desk Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Representative?
High salary for Help Desk Representative would be somewhere between 134,921,189 IDR and 177,850,658 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Representative in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 122,655,626 IDR
Estimated Monthly Salary: 10,221,302 IDR
Estimated Weekly Salary: 2,358,762 IDR per week
Estimated Hourly Salary: 58,969 IDR per hour
By working as Help Desk Representative a person can save up to 193 USD per month or 2,317 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Representative
Malaysia is 12,433 USD
East Timor is 31,366 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
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4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
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(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Order processing supervisor (123,223,101 IDR per year, pre-tax.)
Landscape drafter (82,139,809 IDR per year, pre-tax.)
Senior interior designer (175,618,018 IDR per year, pre-tax.)
Occupational therapyphysical therapy supervisor (270,433,264 IDR per year, pre-tax.)
Optometric assistant (81,749,400 IDR per year, pre-tax.)
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optisalary.com displays salary data solely for informational use. While we endeavor for correctness, we do not guarantee the precision of all figures. Users should double-check salary details with official sources before making financial decisions. Salary amounts may fluctuate based on multiple elements, such as geographic location, experience, and job role. We accept no responsibility for errors in the pay figures provided. By using this website, you accept that salary data is not absolute.