Home > Salary > Indonesia > Help Desk Manager
A Help Desk Manager is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective resolution of customer issues and technical problems. They manage and coordinate the activities of help desk staff, provide guidance and support, and ensure that service level agreements are met. A Help Desk Manager also analyzes help desk performance metrics, identifies areas for improvement, and implements strategies to enhance customer satisfaction.
Estimated Yearly Salary: 228,801,057 IDR
Estimated Monthly Salary: 19,066,755 IDR
Estimated Weekly Salary: 4,400,020 IDR per week
Estimated Hourly Salary: 110,001 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 18,408,982 IDR
Estimated Weekly Salary: 4,248,227 IDR per week
Estimated Hourly Salary: 106,206 IDR per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 13,833 USD
Estimated Monthly Salary: 1,153 USD
Estimated Weekly Salary: 266 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 228,801,057 IDR
Estimated Monthly Salary: 19,066,755 IDR
Estimated Weekly Salary: 4,400,020 IDR per week
Estimated Hourly Salary: 110,001 IDR per hour
By working as Help Desk Manager a person can save up to 730 USD per month or 8,755 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Help Desk Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Police detective (215,193,934 IDR per year, pre-tax.)
Emergency medical technician (emt), intermediate (104,748,302 IDR per year, pre-tax.)
Physical plant manager (158,630,499 IDR per year, pre-tax.)
Picture archiving and communication system (pacs), analyst (205,681,870 IDR per year, pre-tax.)
Employee communications director (339,814,500 IDR per year, pre-tax.)
Help Desk Manager salary in Indonesia
Average Yearly Salary of Help Desk Manager in Indonesia is approximately 228,801,057 IDR (13,833 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Manager do?
A Help Desk Manager is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective resolution of customer issues and technical problems. They manage and coordinate the activities of help desk staff, provide guidance and support, and ensure that service level agreements are met. A Help Desk Manager also analyzes help desk performance metrics, identifies areas for improvement, and implements strategies to enhance customer satisfaction.
Skills: Help Desk Manager, IT Support, Customer Service, Technical Troubleshooting, Team Management, Service Level Agreements
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Manager make?
Salary details
How much does Help Desk Manager make?Estimated Yearly Salary: 228,801,057 IDR
Estimated Monthly Salary: 19,066,755 IDR
Estimated Weekly Salary: 4,400,020 IDR per week
Estimated Hourly Salary: 110,001 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 220,907,778 IDREstimated Monthly Salary: 18,408,982 IDR
Estimated Weekly Salary: 4,248,227 IDR per week
Estimated Hourly Salary: 106,206 IDR per hour
Last revision of data: 2024-01-08Help Desk Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 13,833 USD
Estimated Monthly Salary: 1,153 USD
Estimated Weekly Salary: 266 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager job salary compared to average salary in Indonesia.
Comparison shows that a person working as Help Desk Manager in Indonesia earns on average:
1.43 times the average salary (or 143% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager job salary compared to average salary in Indonesia.
Comparison shows that a person working as Help Desk Manager in Indonesia earns on average:
1.43 times the average salary (or 143% of average salary).
Is Help Desk Manager a well paid job?
Yes, our data shows that Help Desk Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Manager?
High salary for Help Desk Manager would be somewhere between 251,681,163 IDR and 331,761,533 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Manager in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 228,801,057 IDR
Estimated Monthly Salary: 19,066,755 IDR
Estimated Weekly Salary: 4,400,020 IDR per week
Estimated Hourly Salary: 110,001 IDR per hour
By working as Help Desk Manager a person can save up to 730 USD per month or 8,755 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Manager
Malaysia is 23,217 USD
East Timor is 59,034 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
2. Cardiologist
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Police detective (215,193,934 IDR per year, pre-tax.)
Emergency medical technician (emt), intermediate (104,748,302 IDR per year, pre-tax.)
Physical plant manager (158,630,499 IDR per year, pre-tax.)
Picture archiving and communication system (pacs), analyst (205,681,870 IDR per year, pre-tax.)
Employee communications director (339,814,500 IDR per year, pre-tax.)
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