Home > Salary > Indonesia > Call Center Representative
A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.
Estimated Yearly Salary: 108,650,393 IDR
Estimated Monthly Salary: 9,054,199 IDR
Estimated Weekly Salary: 2,089,431 IDR per week
Estimated Hourly Salary: 52,236 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,729,025 IDR
Estimated Weekly Salary: 2,014,390 IDR per week
Estimated Hourly Salary: 50,360 IDR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 6,544 USD
Estimated Monthly Salary: 545 USD
Estimated Weekly Salary: 126 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 108,650,393 IDR
Estimated Monthly Salary: 9,054,199 IDR
Estimated Weekly Salary: 2,089,431 IDR per week
Estimated Hourly Salary: 52,236 IDR per hour
By working as Call Center Representative a person can save up to 122 USD per month or 1,466 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Call Center Representative
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Representative salary in Indonesia
Average Yearly Salary of Call Center Representative in Indonesia is approximately 108,650,393 IDR (6,544 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Representative do?
A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.
Skills: Customer service, Communication skills, Problem-solving, Multitasking, Attention to detail, Documentation
Job industry: Customer service
Job industry: Customer service
How much does Call Center Representative make?
Salary details
How much does Call Center Representative make?Estimated Yearly Salary: 108,650,393 IDR
Estimated Monthly Salary: 9,054,199 IDR
Estimated Weekly Salary: 2,089,431 IDR per week
Estimated Hourly Salary: 52,236 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 104,748,302 IDREstimated Monthly Salary: 8,729,025 IDR
Estimated Weekly Salary: 2,014,390 IDR per week
Estimated Hourly Salary: 50,360 IDR per hour
Last revision of data: 2024-01-07Call Center Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,544 USD
Estimated Monthly Salary: 545 USD
Estimated Weekly Salary: 126 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Representative job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Representative in Indonesia earns on average:
0.68 times the average salary (or 68% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Representative job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Representative in Indonesia earns on average:
0.68 times the average salary (or 68% of average salary).
Is Call Center Representative a well paid job?
No, our data shows that Call Center Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Representative?
High salary for Call Center Representative would be somewhere between 119,515,432 IDR and 157,543,070 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Representative in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 108,650,393 IDR
Estimated Monthly Salary: 9,054,199 IDR
Estimated Weekly Salary: 2,089,431 IDR per week
Estimated Hourly Salary: 52,236 IDR per hour
By working as Call Center Representative a person can save up to 122 USD per month or 1,466 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Representative
Malaysia is 11,041 USD
East Timor is 27,974 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
2. Cardiologist
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Tax administrator (144,258,300 IDR per year, pre-tax.)
Visual effects supervisor (341,405,250 IDR per year, pre-tax.)
Explosives worker (152,272,650 IDR per year, pre-tax.)
Technical support engineer semiconductor equipment (139,455,750 IDR per year, pre-tax.)
Associate attorney legislative counsel public affairs (236,150,200 IDR per year, pre-tax.)
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