Home > Salary > Indonesia > Call Center Analyst
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Estimated Yearly Salary: 130,082,796 IDR
Estimated Monthly Salary: 10,840,233 IDR
Estimated Weekly Salary: 2,501,592 IDR per week
Estimated Hourly Salary: 62,540 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 10,474,005 IDR
Estimated Weekly Salary: 2,417,078 IDR per week
Estimated Hourly Salary: 60,427 IDR per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 7,884 USD
Estimated Monthly Salary: 657 USD
Estimated Weekly Salary: 152 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 130,082,796 IDR
Estimated Monthly Salary: 10,840,233 IDR
Estimated Weekly Salary: 2,501,592 IDR per week
Estimated Hourly Salary: 62,540 IDR per hour
By working as Call Center Analyst a person can save up to 234 USD per month or 2,806 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Call Center Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Insurance claims assistant (114,190,020 IDR per year, pre-tax.)
Hair designer (56,651,837 IDR per year, pre-tax.)
Grants management specialist (222,823,402 IDR per year, pre-tax.)
Advanced practice registered nurse (aprn) (275,699,700 IDR per year, pre-tax.)
Unarmed security guard (50,989,331 IDR per year, pre-tax.)
Call Center Analyst salary in Indonesia
Average Yearly Salary of Call Center Analyst in Indonesia is approximately 130,082,796 IDR (7,884 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Analyst do?
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service
Job industry: Customer service
How much does Call Center Analyst make?
Salary details
How much does Call Center Analyst make?Estimated Yearly Salary: 130,082,796 IDR
Estimated Monthly Salary: 10,840,233 IDR
Estimated Weekly Salary: 2,501,592 IDR per week
Estimated Hourly Salary: 62,540 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 125,688,054 IDREstimated Monthly Salary: 10,474,005 IDR
Estimated Weekly Salary: 2,417,078 IDR per week
Estimated Hourly Salary: 60,427 IDR per hour
Last revision of data: 2024-01-07Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,884 USD
Estimated Monthly Salary: 657 USD
Estimated Weekly Salary: 152 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Analyst in Indonesia earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Analyst in Indonesia earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Analyst a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Analyst?
High salary for Call Center Analyst would be somewhere between 143,091,076 IDR and 188,620,054 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Analyst in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 130,082,796 IDR
Estimated Monthly Salary: 10,840,233 IDR
Estimated Weekly Salary: 2,501,592 IDR per week
Estimated Hourly Salary: 62,540 IDR per hour
By working as Call Center Analyst a person can save up to 234 USD per month or 2,806 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Analyst
Malaysia is 13,248 USD
East Timor is 33,594 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
2. Cardiologist
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
Insurance claims assistant (114,190,020 IDR per year, pre-tax.)
Hair designer (56,651,837 IDR per year, pre-tax.)
Grants management specialist (222,823,402 IDR per year, pre-tax.)
Advanced practice registered nurse (aprn) (275,699,700 IDR per year, pre-tax.)
Unarmed security guard (50,989,331 IDR per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=indonesia&job=call-center-analyst'><img src='https://optisalary.com/wp-content/graphs/salary/call-center-analyst-salary-in-indonesia-2025.jpg' alt='call center analyst salary in indonesia 2025' title='call center analyst salary in indonesia 2025' /></a>
Please note:This website aggregates salary data for informational purposes exclusively.
This website presents salary data for reference purposes exclusively. We attempt to provide reliable figures, but cannot guarantee their validity. Users are encouraged to check alternative platforms before making employment choices. Salary ranges can vary due to geographic location, experience, and industry trends. We assume no responsibility for inconsistencies in the salary information provided. Your engagement with this site indicates agreement of this policy.
All salary figures on this website are for reference use exclusively. We gather data from numerous reliable sources, yet cannot guarantee complete accuracy. Before making career decisions, users should cross-check with additional verified sources. Salaries change due to several factors, including economic conditions, job market trends, and geographic location. We disclaim any liability for misrepresentations in the salary estimates provided here. Your use with this website indicates acceptance of this disclaimer.