Home > Salary > Indonesia > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 92,669,917 IDR
Estimated Monthly Salary: 7,722,493 IDR
Estimated Weekly Salary: 1,782,114 IDR per week
Estimated Hourly Salary: 44,553 IDR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,458,823 IDR
Estimated Weekly Salary: 1,721,267 IDR per week
Estimated Hourly Salary: 43,032 IDR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 5,615 USD
Estimated Monthly Salary: 468 USD
Estimated Weekly Salary: 108 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 92,669,917 IDR
Estimated Monthly Salary: 7,722,493 IDR
Estimated Weekly Salary: 1,782,114 IDR per week
Estimated Hourly Salary: 44,553 IDR per hour
By working as Call Center Agent a person can save up to 45 USD per month or 537 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Agent salary in Indonesia
Average Yearly Salary of Call Center Agent in Indonesia is approximately 92,669,917 IDR (5,615 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 92,669,917 IDR
Estimated Monthly Salary: 7,722,493 IDR
Estimated Weekly Salary: 1,782,114 IDR per week
Estimated Hourly Salary: 44,553 IDR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 89,505,880 IDREstimated Monthly Salary: 7,458,823 IDR
Estimated Weekly Salary: 1,721,267 IDR per week
Estimated Hourly Salary: 43,032 IDR per hour
Last revision of data: 2024-01-03Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 5,615 USD
Estimated Monthly Salary: 468 USD
Estimated Weekly Salary: 108 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Indonesia, located in Southeast Asia, is the world's largest archipelago consisting of more than 17,000 islands. With a population of over 270 million people, it is the fourth most populous country globally. The nation spans approximately 1.9 million square kilometers, making it the 14th largest country by land area.
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Agent in Indonesia earns on average:
0.58 times the average salary (or 58% of average salary).
Estimated national average yearly salary is 160,287,000 IDR (10,580 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Indonesia.
Comparison shows that a person working as Call Center Agent in Indonesia earns on average:
0.58 times the average salary (or 58% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 101,936,909 IDR and 134,371,380 IDR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in Indonesia?
Living in Indonesia the approximate monthly expenses are: 423 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 92,669,917 IDR
Estimated Monthly Salary: 7,722,493 IDR
Estimated Weekly Salary: 1,782,114 IDR per week
Estimated Hourly Salary: 44,553 IDR per hour
By working as Call Center Agent a person can save up to 45 USD per month or 537 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Indonesia, see costs of living in Indonesia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Papua New Guinea, East Timor. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Malaysia is 9,428 USD
East Timor is 23,863 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Indonesia
(1,825,698,192 IDR per year, pre-tax.)
2. Cardiologist
(1,516,604,457 IDR per year, pre-tax.)
(1,461,048,780 IDR per year, pre-tax.)
4. Neurosurgeon
(1,421,992,567 IDR per year, pre-tax.)
(1,415,761,811 IDR per year, pre-tax.)
(1,390,462,773 IDR per year, pre-tax.)
(1,387,366,201 IDR per year, pre-tax.)
(1,385,685,106 IDR per year, pre-tax.)
9. Oncologist
(1,385,109,120 IDR per year, pre-tax.)
10. Plastic surgeon
(1,383,933,123 IDR per year, pre-tax.)
Data as of 2025Random salary:
General coordinator (201,964,650 IDR per year, pre-tax.)
Wildlife enforcement officer (199,968,026 IDR per year, pre-tax.)
Physician doctor sports medicine (613,230,876 IDR per year, pre-tax.)
Building information modeling (bim), manager (283,292,803 IDR per year, pre-tax.)
Offshore cook (92,408,306 IDR per year, pre-tax.)
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