Home > Salary > India > Quality Assurance Manager Call Centers
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Estimated Yearly Salary: 2,784,448 INR
Estimated Monthly Salary: 232,037 INR
Estimated Weekly Salary: 53,547 INR per week
Estimated Hourly Salary: 1,339 INR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 225,038 INR
Estimated Weekly Salary: 51,932 INR per week
Estimated Hourly Salary: 1,298 INR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 31,081 USD
Estimated Monthly Salary: 2,590 USD
Estimated Weekly Salary: 598 USD per week
Estimated Hourly Salary: 15 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 2,784,448 INR
Estimated Monthly Salary: 232,037 INR
Estimated Weekly Salary: 53,547 INR per week
Estimated Hourly Salary: 1,339 INR per hour
By working as Quality Assurance Manager Call Centers a person can save up to 1,695 USD per month or 20,339 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in India, see costs of living in India.
Estimated Yearly Salary for Quality Assurance Manager Call Centers
Last revision of data: 2025-01-04
Data as of 2025
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Quality Assurance Manager Call Centers salary in India
Average Yearly Salary of Quality Assurance Manager Call Centers in India is approximately 2,784,448 INR (31,081 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Manager Call Centers do?
A Quality Assurance Manager in call centers is responsible for ensuring that the highest level of customer service is being provided by the agents. They are responsible for monitoring and evaluating calls, chat sessions, and emails to ensure compliance with company policies and procedures. The Quality Assurance Manager also identifies areas for improvement and provides feedback and coaching to agents to enhance their performance. They develop and implement quality assurance programs, conduct regular audits, and generate reports on performance metrics.
Skills: Quality Assurance Manager, Call Center, Customer Service, Performance Evaluation, Process Improvement, Compliance Monitoring
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Manager Call Centers make?
Salary details
How much does Quality Assurance Manager Call Centers make?Estimated Yearly Salary: 2,784,448 INR
Estimated Monthly Salary: 232,037 INR
Estimated Weekly Salary: 53,547 INR per week
Estimated Hourly Salary: 1,339 INR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 2,700,450 INREstimated Monthly Salary: 225,038 INR
Estimated Weekly Salary: 51,932 INR per week
Estimated Hourly Salary: 1,298 INR per hour
Last revision of data: 2024-01-03Quality Assurance Manager Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 31,081 USD
Estimated Monthly Salary: 2,590 USD
Estimated Weekly Salary: 598 USD per week
Estimated Hourly Salary: 15 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Country:
Salary comparison to National average
India is a diverse and vibrant country located in South Asia. With a population of over 1.3 billion people, it is the second-most populous country in the world. The land area of India spans approximately 3.29 million square kilometers, making it the seventh-largest country by land area. It shares borders with several countries including Pakistan, China, Nepal, Bhutan, Bangladesh, and Myanmar.
Estimated national average yearly salary is 1,850,826 INR (22,380 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in India.
Comparison shows that a person working as Quality Assurance Manager Call Centers in India earns on average:
1.5 times the average salary (or 150% of average salary).
Estimated national average yearly salary is 1,850,826 INR (22,380 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Manager Call Centers job salary compared to average salary in India.
Comparison shows that a person working as Quality Assurance Manager Call Centers in India earns on average:
1.5 times the average salary (or 150% of average salary).
Is Quality Assurance Manager Call Centers a well paid job?
Yes, our data shows that Quality Assurance Manager Call Centers is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Quality Assurance Manager Call Centers?
High salary for Quality Assurance Manager Call Centers would be somewhere between 3,062,893 INR and 4,037,450 INR. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Manager Call Centers in India?
Living in India the approximate monthly expenses are: 895 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 2,784,448 INR
Estimated Monthly Salary: 232,037 INR
Estimated Weekly Salary: 53,547 INR per week
Estimated Hourly Salary: 1,339 INR per hour
By working as Quality Assurance Manager Call Centers a person can save up to 1,695 USD per month or 20,339 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in India, see costs of living in India.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Pakistan, China, Nepal, Bhutan, Bangladesh, Myanmar (Burma), Afghanistan. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Manager Call Centers
Pakistan is 2,185 USD
China is 17,814 USD
Nepal is 10,198 USD
Bangladesh is 3,924 USD
Afghanistan is 8,316 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in India
(21,041,458 INR per year, pre-tax.)
2. Cardiologist
(17,441,897 INR per year, pre-tax.)
(16,859,303 INR per year, pre-tax.)
4. Neurosurgeon
(16,443,049 INR per year, pre-tax.)
(16,347,274 INR per year, pre-tax.)
(16,022,930 INR per year, pre-tax.)
7. Urologist
(16,021,806 INR per year, pre-tax.)
(15,990,052 INR per year, pre-tax.)
9. Oncologist
(15,984,385 INR per year, pre-tax.)
(15,947,550 INR per year, pre-tax.)
Data as of 2025Random salary:
Injection molding engineer (1,831,666 INR per year, pre-tax.)
Revenue agent (2,371,140 INR per year, pre-tax.)
Solar engineer (3,392,530 INR per year, pre-tax.)
Department manager hardware store (1,017,954 INR per year, pre-tax.)
Ocean export agent (1,277,053 INR per year, pre-tax.)
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