Home > Salary > Iceland > Hotline Support Clerk
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Estimated Yearly Salary: 5,610,819 ISK
Estimated Monthly Salary: 467,568 ISK
Estimated Weekly Salary: 107,900 ISK per week
Estimated Hourly Salary: 2,698 ISK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 451,916 ISK
Estimated Weekly Salary: 104,288 ISK per week
Estimated Hourly Salary: 2,607 ISK per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 39,377 USD
Estimated Monthly Salary: 3,281 USD
Estimated Weekly Salary: 757 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 5,610,819 ISK
Estimated Monthly Salary: 467,568 ISK
Estimated Weekly Salary: 107,900 ISK per week
Estimated Hourly Salary: 2,698 ISK per hour
By working as Hotline Support Clerk a person can save up to 553 USD per month or 6,631 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Iceland, see costs of living in Iceland.
Estimated Yearly Salary for Hotline Support Clerk
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Radiology transporter (4,253,392 ISK per year, pre-tax.)
Raw material planner (7,828,970 ISK per year, pre-tax.)
Affirmative action officer (12,178,385 ISK per year, pre-tax.)
Bus driver (6,592,729 ISK per year, pre-tax.)
Fitness director (7,428,371 ISK per year, pre-tax.)
Hotline Support Clerk salary in Iceland
Average Yearly Salary of Hotline Support Clerk in Iceland is approximately 5,610,819 ISK (39,377 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Hotline Support Clerk do?
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Hotline Support Clerk make?
Salary details
How much does Hotline Support Clerk make?Estimated Yearly Salary: 5,610,819 ISK
Estimated Monthly Salary: 467,568 ISK
Estimated Weekly Salary: 107,900 ISK per week
Estimated Hourly Salary: 2,698 ISK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 5,422,989 ISKEstimated Monthly Salary: 451,916 ISK
Estimated Weekly Salary: 104,288 ISK per week
Estimated Hourly Salary: 2,607 ISK per hour
Last revision of data: 2024-01-03Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 39,377 USD
Estimated Monthly Salary: 3,281 USD
Estimated Weekly Salary: 757 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Iceland, a Nordic island country located in the North Atlantic Ocean, is known for its stunning natural landscapes and unique geological features. With a population of approximately 366,000 people, Iceland is one of the least densely populated countries in Europe. The country covers an area of about 103,000 square kilometers, making it the 18th largest island in the world.
Estimated national average yearly salary is 8,949,782 ISK (68,220 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Iceland.
Comparison shows that a person working as Hotline Support Clerk in Iceland earns on average:
0.63 times the average salary (or 63% of average salary).
Estimated national average yearly salary is 8,949,782 ISK (68,220 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Iceland.
Comparison shows that a person working as Hotline Support Clerk in Iceland earns on average:
0.63 times the average salary (or 63% of average salary).
Is Hotline Support Clerk a well paid job?
No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Hotline Support Clerk?
High salary for Hotline Support Clerk would be somewhere between 6,171,901 ISK and 8,135,688 ISK. However this is an estimation based on Gaussian Distribution.How much can you save working as Hotline Support Clerk in Iceland?
Living in Iceland the approximate monthly expenses are: 2,729 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 5,610,819 ISK
Estimated Monthly Salary: 467,568 ISK
Estimated Weekly Salary: 107,900 ISK per week
Estimated Hourly Salary: 2,698 ISK per hour
By working as Hotline Support Clerk a person can save up to 553 USD per month or 6,631 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Iceland, see costs of living in Iceland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Faroe Islands, United Kingdom. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Hotline Support Clerk
Norway is 54,916 USD
United Kingdom is 25,793 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Iceland
(101,519,791 ISK per year, pre-tax.)
2. Cardiologist
(84,892,494 ISK per year, pre-tax.)
(82,036,676 ISK per year, pre-tax.)
4. Neurosurgeon
(79,530,435 ISK per year, pre-tax.)
(79,217,486 ISK per year, pre-tax.)
(77,544,423 ISK per year, pre-tax.)
(77,443,218 ISK per year, pre-tax.)
(77,278,803 ISK per year, pre-tax.)
9. Oncologist
(77,260,671 ISK per year, pre-tax.)
(77,231,503 ISK per year, pre-tax.)
Data as of 2025Random salary:
Radiology transporter (4,253,392 ISK per year, pre-tax.)
Raw material planner (7,828,970 ISK per year, pre-tax.)
Affirmative action officer (12,178,385 ISK per year, pre-tax.)
Bus driver (6,592,729 ISK per year, pre-tax.)
Fitness director (7,428,371 ISK per year, pre-tax.)
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