Home > Salary > Iceland > Director Customer Experience
A Director of Customer Experience is responsible for overseeing and improving the overall customer journey and satisfaction within an organization. They develop strategies to enhance the customer experience by analyzing customer feedback, identifying pain points, and implementing solutions to address them. This role involves collaborating with various departments, such as marketing, sales, and product development, to ensure a seamless and consistent customer experience across all touchpoints. The Director of Customer Experience also establishes and monitors key performance indicators (KPIs) to measure customer satisfaction and loyalty. They lead a team of customer service representatives, ensuring they are well-trained and equipped to provide exceptional customer support. Additionally, the Director of Customer Experience stays updated on industry trends and best practices to continuously improve the customer experience.
Estimated Yearly Salary: 21,095,337 ISK
Estimated Monthly Salary: 1,757,945 ISK
Estimated Weekly Salary: 405,680 ISK per week
Estimated Hourly Salary: 10,142 ISK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,701,354 ISK
Estimated Weekly Salary: 392,620 ISK per week
Estimated Hourly Salary: 9,816 ISK per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 147,811 USD
Estimated Monthly Salary: 12,318 USD
Estimated Weekly Salary: 2,843 USD per week
Estimated Hourly Salary: 71 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 21,095,337 ISK
Estimated Monthly Salary: 1,757,945 ISK
Estimated Weekly Salary: 405,680 ISK per week
Estimated Hourly Salary: 10,142 ISK per hour
By working as Director Customer Experience a person can save up to 9,589 USD per month or 115,065 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Iceland, see costs of living in Iceland.
Estimated Yearly Salary for Director Customer Experience
Last revision of data: 2025-01-04
Data as of 2025
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Director Customer Experience salary in Iceland
Average Yearly Salary of Director Customer Experience in Iceland is approximately 21,095,337 ISK (147,811 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Director Customer Experience do?

Skills: Customer Experience, Customer Satisfaction, Customer Journey, Customer Support, KPIs, Strategy
Job industry: Customer service
Job industry: Customer service
How much does Director Customer Experience make?
Salary details
How much does Director Customer Experience make?Estimated Yearly Salary: 21,095,337 ISK
Estimated Monthly Salary: 1,757,945 ISK
Estimated Weekly Salary: 405,680 ISK per week
Estimated Hourly Salary: 10,142 ISK per hour
Comparing salary to last year:
Estimated Yearly Salary: 20,416,253 ISKEstimated Monthly Salary: 1,701,354 ISK
Estimated Weekly Salary: 392,620 ISK per week
Estimated Hourly Salary: 9,816 ISK per hour
Director Customer Experience estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 147,811 USD
Estimated Monthly Salary: 12,318 USD
Estimated Weekly Salary: 2,843 USD per week
Estimated Hourly Salary: 71 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Iceland, a Nordic island country located in the North Atlantic Ocean, is known for its stunning natural landscapes and unique geological features. With a population of approximately 366,000 people, Iceland is one of the least densely populated countries in Europe. The country covers an area of about 103,000 square kilometers, making it the 18th largest island in the world.
Estimated national average yearly salary is 8,949,782 ISK (68,220 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Iceland.
Comparison shows that a person working as Director Customer Experience in Iceland earns on average:
2.36 times the average salary (or 236% of average salary).
Estimated national average yearly salary is 8,949,782 ISK (68,220 USD). Value indicated is pre-tax. Below graph shows estimated Director Customer Experience job salary compared to average salary in Iceland.
Comparison shows that a person working as Director Customer Experience in Iceland earns on average:
2.36 times the average salary (or 236% of average salary).
Is Director Customer Experience a well paid job?
Yes, our data show that Director Customer Experience is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Director Customer Experience?
High salary for Director Customer Experience would be somewhere between 23,204,871 ISK and 30,588,239 ISK. However this is an estimation based on Gaussian Distribution.How much can you save working as Director Customer Experience in Iceland?
Living in Iceland the approximate monthly expenses are: 2,729 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 21,095,337 ISK
Estimated Monthly Salary: 1,757,945 ISK
Estimated Weekly Salary: 405,680 ISK per week
Estimated Hourly Salary: 10,142 ISK per hour
By working as Director Customer Experience a person can save up to 9,589 USD per month or 115,065 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Iceland, see costs of living in Iceland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Norway, Faroe Islands, United Kingdom. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Director Customer Experience
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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