Home > Salary > Ghana > Utility Complaints Investigator
A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Estimated Yearly Salary: 80,367 GHS
Estimated Monthly Salary: 6,697 GHS
Estimated Weekly Salary: 1,546 GHS per week
Estimated Hourly Salary: 39 GHS per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,486 GHS
Estimated Weekly Salary: 1,497 GHS per week
Estimated Hourly Salary: 37 GHS per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 6,710 USD
Estimated Monthly Salary: 559 USD
Estimated Weekly Salary: 129 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 80,367 GHS
Estimated Monthly Salary: 6,697 GHS
Estimated Weekly Salary: 1,546 GHS per week
Estimated Hourly Salary: 39 GHS per hour
By working as Utility Complaints Investigator a person can save up to 419 USD per month or 5,030 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ghana, see costs of living in Ghana.
Estimated Yearly Salary for Utility Complaints Investigator
Last revision of data: 2025-01-04
Data as of 2025
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Utility Complaints Investigator salary in Ghana
Average Yearly Salary of Utility Complaints Investigator in Ghana is approximately 80,367 GHS (6,710 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Utility Complaints Investigator do?
A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Skills: Utility complaints investigator, Complaint resolution, Customer service, Regulatory compliance, Problem-solving, Analytical skills
Job industry: Utilities
Job industry: Utilities
How much does Utility Complaints Investigator make?
Salary details
How much does Utility Complaints Investigator make?Estimated Yearly Salary: 80,367 GHS
Estimated Monthly Salary: 6,697 GHS
Estimated Weekly Salary: 1,546 GHS per week
Estimated Hourly Salary: 39 GHS per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 77,832 GHSEstimated Monthly Salary: 6,486 GHS
Estimated Weekly Salary: 1,497 GHS per week
Estimated Hourly Salary: 37 GHS per hour
Last revision of data: 2024-01-07Utility Complaints Investigator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 6,710 USD
Estimated Monthly Salary: 559 USD
Estimated Weekly Salary: 129 USD per week
Estimated Hourly Salary: 3 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Ghana is a country located in West Africa. It has a population of approximately 31 million people and covers an area of about 238,535 square kilometers. The country is bordered by Cote d'Ivoire to the west, Burkina Faso to the north, Togo to the east, and the Atlantic Ocean to the south.
Estimated national average yearly salary is 39,200 GHS (3,500 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Ghana.
Comparison shows that a person working as Utility Complaints Investigator in Ghana earns on average:
2.05 times the average salary (or 205% of average salary).
Estimated national average yearly salary is 39,200 GHS (3,500 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Ghana.
Comparison shows that a person working as Utility Complaints Investigator in Ghana earns on average:
2.05 times the average salary (or 205% of average salary).
Is Utility Complaints Investigator a well paid job?
Yes, our data show that Utility Complaints Investigator is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Utility Complaints Investigator?
High salary for Utility Complaints Investigator would be somewhere between 88,404 GHS and 116,532 GHS. However this is an estimation based on Gaussian Distribution.How much can you save working as Utility Complaints Investigator in Ghana?
Living in Ghana the approximate monthly expenses are: 140 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 80,367 GHS
Estimated Monthly Salary: 6,697 GHS
Estimated Weekly Salary: 1,546 GHS per week
Estimated Hourly Salary: 39 GHS per hour
By working as Utility Complaints Investigator a person can save up to 419 USD per month or 5,030 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ghana, see costs of living in Ghana.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Burkina Faso, Cote d'Ivoire (Ivory Coast), Togo.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Utility Complaints Investigator
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ghana
(439,471 GHS per year, pre-tax.)
2. Cardiologist
(363,775 GHS per year, pre-tax.)
(351,690 GHS per year, pre-tax.)
(342,308 GHS per year, pre-tax.)
5. Neurosurgeon
(342,198 GHS per year, pre-tax.)
(334,060 GHS per year, pre-tax.)
7. Urologist
(333,287 GHS per year, pre-tax.)
(333,209 GHS per year, pre-tax.)
(333,002 GHS per year, pre-tax.)
10. Oncologist
(332,700 GHS per year, pre-tax.)
Data as of 2025Random salary:
Engineering technician oil gas (32,905 GHS per year, pre-tax.)
Biomass collector separator or sorter (18,895 GHS per year, pre-tax.)
Web account manager (38,024 GHS per year, pre-tax.)
Assistant store director (46,692 GHS per year, pre-tax.)
Junior loan processor (26,556 GHS per year, pre-tax.)
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