Home > Salary > Ghana > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 22,331 GHS
Estimated Monthly Salary: 1,861 GHS
Estimated Weekly Salary: 429 GHS per week
Estimated Hourly Salary: 11 GHS per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,793 GHS
Estimated Weekly Salary: 414 GHS per week
Estimated Hourly Salary: 10 GHS per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 1,851 USD
Estimated Monthly Salary: 154 USD
Estimated Weekly Salary: 36 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 22,331 GHS
Estimated Monthly Salary: 1,861 GHS
Estimated Weekly Salary: 429 GHS per week
Estimated Hourly Salary: 11 GHS per hour
By working as Call Center Agent a person can save up to 14 USD per month or 171 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ghana, see costs of living in Ghana.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Technical sales director (75,855 GHS per year, pre-tax.)
Training development director (77,832 GHS per year, pre-tax.)
Youth development counselor (30,968 GHS per year, pre-tax.)
Mac technician (24,304 GHS per year, pre-tax.)
Manager trainee (38,402 GHS per year, pre-tax.)
Call Center Agent salary in Ghana
Average Yearly Salary of Call Center Agent in Ghana is approximately 22,331 GHS (1,851 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 22,331 GHS
Estimated Monthly Salary: 1,861 GHS
Estimated Weekly Salary: 429 GHS per week
Estimated Hourly Salary: 11 GHS per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 21,516 GHSEstimated Monthly Salary: 1,793 GHS
Estimated Weekly Salary: 414 GHS per week
Estimated Hourly Salary: 10 GHS per hour
Last revision of data: 2024-01-09Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,851 USD
Estimated Monthly Salary: 154 USD
Estimated Weekly Salary: 36 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Ghana is a country located in West Africa. It has a population of approximately 31 million people and covers an area of about 238,535 square kilometers. The country is bordered by Cote d'Ivoire to the west, Burkina Faso to the north, Togo to the east, and the Atlantic Ocean to the south.
Estimated national average yearly salary is 39,200 GHS (3,500 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Ghana.
Comparison shows that a person working as Call Center Agent in Ghana earns on average:
0.57 times the average salary (or 57% of average salary).
Estimated national average yearly salary is 39,200 GHS (3,500 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Ghana.
Comparison shows that a person working as Call Center Agent in Ghana earns on average:
0.57 times the average salary (or 57% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 24,564 GHS and 32,380 GHS. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in Ghana?
Living in Ghana the approximate monthly expenses are: 140 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 22,331 GHS
Estimated Monthly Salary: 1,861 GHS
Estimated Weekly Salary: 429 GHS per week
Estimated Hourly Salary: 11 GHS per hour
By working as Call Center Agent a person can save up to 14 USD per month or 171 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ghana, see costs of living in Ghana.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Burkina Faso, Cote d'Ivoire (Ivory Coast), Togo.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ghana
(439,471 GHS per year, pre-tax.)
2. Cardiologist
(363,775 GHS per year, pre-tax.)
(351,690 GHS per year, pre-tax.)
(342,308 GHS per year, pre-tax.)
5. Neurosurgeon
(342,198 GHS per year, pre-tax.)
(334,060 GHS per year, pre-tax.)
7. Urologist
(333,287 GHS per year, pre-tax.)
(333,209 GHS per year, pre-tax.)
(333,002 GHS per year, pre-tax.)
10. Oncologist
(332,700 GHS per year, pre-tax.)
Data as of 2025Random salary:
Technical sales director (75,855 GHS per year, pre-tax.)
Training development director (77,832 GHS per year, pre-tax.)
Youth development counselor (30,968 GHS per year, pre-tax.)
Mac technician (24,304 GHS per year, pre-tax.)
Manager trainee (38,402 GHS per year, pre-tax.)
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