Hotline Support Clerk salary in Germany

Average Yearly Salary of Hotline Support Clerk in Germany is approximately 30,738 EUR (30,804 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Hotline Support Clerk do?

A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.

Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service

How much does Hotline Support Clerk make?

Difference in salary year over year or average salary increase is approximately 4 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Hotline Support Clerk a well paid job?

No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Hotline Support Clerk?

High salary for Hotline Support Clerk would be somewhere between 33,812 EUR and 44,570 EUR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Hotline Support Clerk in Germany?

Living in Germany the approximate monthly expenses are: 2,136 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 30,738 EUR
Estimated Monthly Salary: 2,562 EUR
Estimated Weekly Salary: 591 EUR per week
Estimated Hourly Salary: 15 EUR per hour
By working as Hotline Support Clerk a person can save up to 431 USD per month or 5,177 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Germany, see costs of living in Germany.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Switzerland.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Hotline Support Clerk

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Germany

Data as of 2025

Random salary:
Sas administrator (76,764 EUR per year, pre-tax.)
Sr. human resources (hr), manager (80,166 EUR per year, pre-tax.)
Web developer (62,269 EUR per year, pre-tax.)
Tour driver (39,636 EUR per year, pre-tax.)
Medicare coordinator (29,621 EUR per year, pre-tax.)

Feedback about these results