Help Desk Assistant salary in Germany

Average Yearly Salary of Help Desk Assistant in Germany is approximately 37,338 EUR (37,286 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Help Desk Assistant do?

A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.

Skills: Help Desk Assistant, Technical Support, Troubleshooting, Customer Service, Computer Systems, Software Support.
Job industry: Customer service

How much does Help Desk Assistant make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Help Desk Assistant a well paid job?

No, our data shows that Help Desk Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Help Desk Assistant?

High salary for Help Desk Assistant would be somewhere between 41,072 EUR and 54,140 EUR. However this is an estimation based on Gaussian Distribution.

How much can you save working as Help Desk Assistant in Germany?

Living in Germany the approximate monthly expenses are: 2,136 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 37,338 EUR
Estimated Monthly Salary: 3,112 EUR
Estimated Weekly Salary: 718 EUR per week
Estimated Hourly Salary: 18 EUR per hour
By working as Help Desk Assistant a person can save up to 972 USD per month or 11,659 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Germany, see costs of living in Germany.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Switzerland.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Help Desk Assistant

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Germany

Data as of 2025

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