Home > Salary > Finland > It Help Desk Agent
An IT Help Desk Agent is responsible for providing technical assistance and support to end-users regarding computer systems, hardware, software, and network-related issues. They respond to inquiries, diagnose and troubleshoot problems, and offer solutions or workarounds to ensure the smooth operation of computer systems. This role involves documenting and tracking user requests, escalating complex issues to appropriate teams, and following up with users to ensure their problems are resolved satisfactorily. IT Help Desk Agents may also be involved in setting up new user accounts, installing and configuring software, and providing basic training on computer systems.
Estimated Yearly Salary: 38,008 EUR
Estimated Monthly Salary: 3,167 EUR
Estimated Weekly Salary: 731 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 3,061 EUR
Estimated Weekly Salary: 706 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 37,876 USD
Estimated Monthly Salary: 3,156 USD
Estimated Weekly Salary: 728 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 38,008 EUR
Estimated Monthly Salary: 3,167 EUR
Estimated Weekly Salary: 731 EUR per week
Estimated Hourly Salary: 18 EUR per hour
By working as It Help Desk Agent a person can save up to 982 USD per month or 11,783 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Finland, see costs of living in Finland.
Estimated Yearly Salary for It Help Desk Agent
Last revision of data: 2025-01-04
Data as of 2025
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It Help Desk Agent salary in Finland
Average Yearly Salary of It Help Desk Agent in Finland is approximately 38,008 EUR (37,876 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Agent do?

Skills: IT Support, Technical Assistance, Troubleshooting, Customer Service, Computer Systems, Software Installation
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Agent make?
Salary details
How much does It Help Desk Agent make?Estimated Yearly Salary: 38,008 EUR
Estimated Monthly Salary: 3,167 EUR
Estimated Weekly Salary: 731 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Comparing salary to last year:
Estimated Yearly Salary: 36,736 EUREstimated Monthly Salary: 3,061 EUR
Estimated Weekly Salary: 706 EUR per week
Estimated Hourly Salary: 18 EUR per hour
It Help Desk Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 37,876 USD
Estimated Monthly Salary: 3,156 USD
Estimated Weekly Salary: 728 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Finland, officially known as the Republic of Finland, is a Nordic country located in Northern Europe. With a population of approximately 5.5 million people, it is one of the most sparsely populated countries in Europe. Covering an area of around 338,455 square kilometers, it is the eighth largest country in Europe.
Estimated national average yearly salary is 49,468 EUR (54,360 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Agent job salary compared to average salary in Finland.
Comparison shows that a person working as It Help Desk Agent in Finland earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 49,468 EUR (54,360 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Agent job salary compared to average salary in Finland.
Comparison shows that a person working as It Help Desk Agent in Finland earns on average:
0.77 times the average salary (or 77% of average salary).
Is It Help Desk Agent a well paid job?
No, our data shows that It Help Desk Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Help Desk Agent?
High salary for It Help Desk Agent would be somewhere between 41,809 EUR and 55,112 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Agent in Finland?
Living in Finland the approximate monthly expenses are: 2,174 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 38,008 EUR
Estimated Monthly Salary: 3,167 EUR
Estimated Weekly Salary: 731 EUR per week
Estimated Hourly Salary: 18 EUR per hour
By working as It Help Desk Agent a person can save up to 982 USD per month or 11,783 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Finland, see costs of living in Finland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Norway, Russia, Estonia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Agent
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Finland
(567,124 EUR per year, pre-tax.)
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(472,971 EUR per year, pre-tax.)
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(442,923 EUR per year, pre-tax.)
5. Neurosurgeon
(440,800 EUR per year, pre-tax.)
6. Oncologist
(432,475 EUR per year, pre-tax.)
(431,745 EUR per year, pre-tax.)
(431,039 EUR per year, pre-tax.)
(430,553 EUR per year, pre-tax.)
(430,511 EUR per year, pre-tax.)
Random salary:
Management assistant (30,670 EUR per year, pre-tax.)
Area sales development manager (72,880 EUR per year, pre-tax.)
Team administrative assistant (34,366 EUR per year, pre-tax.)
Claims handler (37,101 EUR per year, pre-tax.)
Vehicle title clerk (30,219 EUR per year, pre-tax.)
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The salary data presented here are intended for informational purposes only.
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