Home > Salary > Finland > Call Center Supervisor
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Estimated Yearly Salary: 53,928 EUR
Estimated Monthly Salary: 4,494 EUR
Estimated Weekly Salary: 1,037 EUR per week
Estimated Hourly Salary: 26 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,345 EUR
Estimated Weekly Salary: 1,003 EUR per week
Estimated Hourly Salary: 25 EUR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 53,909 USD
Estimated Monthly Salary: 4,492 USD
Estimated Weekly Salary: 1,037 USD per week
Estimated Hourly Salary: 26 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 53,928 EUR
Estimated Monthly Salary: 4,494 EUR
Estimated Weekly Salary: 1,037 EUR per week
Estimated Hourly Salary: 26 EUR per hour
By working as Call Center Supervisor a person can save up to 2,318 USD per month or 27,816 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Finland, see costs of living in Finland.
Estimated Yearly Salary for Call Center Supervisor
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Supervisor salary in Finland
Average Yearly Salary of Call Center Supervisor in Finland is approximately 53,928 EUR (53,909 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Supervisor do?

Skills: Call center, Supervisor, Customer service, Team management, Performance monitoring, Customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Supervisor make?
Salary details
How much does Call Center Supervisor make?Estimated Yearly Salary: 53,928 EUR
Estimated Monthly Salary: 4,494 EUR
Estimated Weekly Salary: 1,037 EUR per week
Estimated Hourly Salary: 26 EUR per hour
Comparing salary to last year:
Estimated Yearly Salary: 52,142 EUREstimated Monthly Salary: 4,345 EUR
Estimated Weekly Salary: 1,003 EUR per week
Estimated Hourly Salary: 25 EUR per hour
Call Center Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 53,909 USD
Estimated Monthly Salary: 4,492 USD
Estimated Weekly Salary: 1,037 USD per week
Estimated Hourly Salary: 26 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Finland, officially known as the Republic of Finland, is a Nordic country located in Northern Europe. With a population of approximately 5.5 million people, it is one of the most sparsely populated countries in Europe. Covering an area of around 338,455 square kilometers, it is the eighth largest country in Europe.
Estimated national average yearly salary is 49,468 EUR (54,360 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Finland.
Comparison shows that a person working as Call Center Supervisor in Finland earns on average:
1.09 times the average salary (or 109% of average salary).
Estimated national average yearly salary is 49,468 EUR (54,360 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Finland.
Comparison shows that a person working as Call Center Supervisor in Finland earns on average:
1.09 times the average salary (or 109% of average salary).
Is Call Center Supervisor a well paid job?
Yes, our data show that Call Center Supervisor is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Supervisor?
High salary for Call Center Supervisor would be somewhere between 59,321 EUR and 78,196 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Supervisor in Finland?
Living in Finland the approximate monthly expenses are: 2,174 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 53,928 EUR
Estimated Monthly Salary: 4,494 EUR
Estimated Weekly Salary: 1,037 EUR per week
Estimated Hourly Salary: 26 EUR per hour
By working as Call Center Supervisor a person can save up to 2,318 USD per month or 27,816 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Finland, see costs of living in Finland.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sweden, Norway, Russia, Estonia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Supervisor
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Finland
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(472,971 EUR per year, pre-tax.)
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(442,923 EUR per year, pre-tax.)
5. Neurosurgeon
(440,800 EUR per year, pre-tax.)
6. Oncologist
(432,475 EUR per year, pre-tax.)
(431,745 EUR per year, pre-tax.)
(431,039 EUR per year, pre-tax.)
(430,553 EUR per year, pre-tax.)
(430,511 EUR per year, pre-tax.)
Random salary:
Business specialist logistics inventory distribution transportation (34,366 EUR per year, pre-tax.)
Network coordinator (34,530 EUR per year, pre-tax.)
Floor covering tile layer (28,691 EUR per year, pre-tax.)
Salon receptionist (19,787 EUR per year, pre-tax.)
Information technology (it), trainer (49,392 EUR per year, pre-tax.)
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