Home > Salary > Ethiopia > Technical Support Analyst
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Estimated Yearly Salary: 117,998 ETB
Estimated Monthly Salary: 9,833 ETB
Estimated Weekly Salary: 2,269 ETB per week
Estimated Hourly Salary: 57 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,520 ETB
Estimated Weekly Salary: 2,197 ETB per week
Estimated Hourly Salary: 55 ETB per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 1,975 USD
Estimated Monthly Salary: 165 USD
Estimated Weekly Salary: 38 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 117,998 ETB
Estimated Monthly Salary: 9,833 ETB
Estimated Weekly Salary: 2,269 ETB per week
Estimated Hourly Salary: 57 ETB per hour
By working as Technical Support Analyst a person can save up to 88 USD per month or 1,053 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Technical Support Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Advertising broadcast producer (138,863 ETB per year, pre-tax.)
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Technical Support Analyst salary in Ethiopia
Average Yearly Salary of Technical Support Analyst in Ethiopia is approximately 117,998 ETB (1,975 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Analyst do?
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Skills: technical support, analyst, troubleshooting, customer service, IT support, problem-solving
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Analyst make?
Salary details
How much does Technical Support Analyst make?Estimated Yearly Salary: 117,998 ETB
Estimated Monthly Salary: 9,833 ETB
Estimated Weekly Salary: 2,269 ETB per week
Estimated Hourly Salary: 57 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 114,240 ETBEstimated Monthly Salary: 9,520 ETB
Estimated Weekly Salary: 2,197 ETB per week
Estimated Hourly Salary: 55 ETB per hour
Last revision of data: 2024-01-08Technical Support Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,975 USD
Estimated Monthly Salary: 165 USD
Estimated Weekly Salary: 38 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Technical Support Analyst in Ethiopia earns on average:
1.12 times the average salary (or 112% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Technical Support Analyst in Ethiopia earns on average:
1.12 times the average salary (or 112% of average salary).
Is Technical Support Analyst a well paid job?
Yes, our data show that Technical Support Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Analyst?
High salary for Technical Support Analyst would be somewhere between 129,798 ETB and 171,097 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Analyst in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 117,998 ETB
Estimated Monthly Salary: 9,833 ETB
Estimated Weekly Salary: 2,269 ETB per week
Estimated Hourly Salary: 57 ETB per hour
By working as Technical Support Analyst a person can save up to 88 USD per month or 1,053 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Analyst
Sudan is 779 USD
Kenya is 6,160 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Advertising broadcast producer (138,863 ETB per year, pre-tax.)
Chief clinical dietitian (159,724 ETB per year, pre-tax.)
Vice president (vp), merchandising (381,355 ETB per year, pre-tax.)
Meter tester (114,696 ETB per year, pre-tax.)
Project coordinator information technology (it) (124,320 ETB per year, pre-tax.)
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