Home > Salary > Ethiopia > Service Manager
A service manager is responsible for overseeing the delivery of services to customers and ensuring their satisfaction. They are in charge of managing a team of service technicians or representatives, coordinating schedules, and resolving any issues that may arise. The service manager also plays a crucial role in developing and implementing strategies to improve service quality and efficiency.
In addition to managing the service team, a service manager is often involved in customer relationship management, handling customer inquiries, and addressing complaints. They collaborate with other departments within the organization, such as sales and operations, to ensure seamless service delivery. A service manager may also be responsible for maintaining service records, analyzing data to identify trends or areas for improvement, and providing regular reports to senior management.
Estimated Yearly Salary: 141,213 ETB
Estimated Monthly Salary: 11,768 ETB
Estimated Weekly Salary: 2,716 ETB per week
Estimated Hourly Salary: 68 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,405 ETB
Estimated Weekly Salary: 2,632 ETB per week
Estimated Hourly Salary: 66 ETB per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 2,364 USD
Estimated Monthly Salary: 197 USD
Estimated Weekly Salary: 45 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 141,213 ETB
Estimated Monthly Salary: 11,768 ETB
Estimated Weekly Salary: 2,716 ETB per week
Estimated Hourly Salary: 68 ETB per hour
By working as Service Manager a person can save up to 120 USD per month or 1,442 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Service Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Ar coordinator (110,477 ETB per year, pre-tax.)
Certified health education specialist (ches) (79,944 ETB per year, pre-tax.)
Technical sales engineer (125,508 ETB per year, pre-tax.)
Animal assisted therapist (114,286 ETB per year, pre-tax.)
English for speakers of other languages (esol), instructor (115,629 ETB per year, pre-tax.)
Service Manager salary in Ethiopia
Average Yearly Salary of Service Manager in Ethiopia is approximately 141,213 ETB (2,364 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Service Manager do?
A service manager is responsible for overseeing the delivery of services to customers and ensuring their satisfaction. They are in charge of managing a team of service technicians or representatives, coordinating schedules, and resolving any issues that may arise. The service manager also plays a crucial role in developing and implementing strategies to improve service quality and efficiency.
In addition to managing the service team, a service manager is often involved in customer relationship management, handling customer inquiries, and addressing complaints. They collaborate with other departments within the organization, such as sales and operations, to ensure seamless service delivery. A service manager may also be responsible for maintaining service records, analyzing data to identify trends or areas for improvement, and providing regular reports to senior management.
Skills: Service Manager, Customer Satisfaction, Team Management, Service Delivery, Problem Resolution, Customer Relationship Management
Job industry: Customer service
Job industry: Customer service
How much does Service Manager make?
Salary details
How much does Service Manager make?Estimated Yearly Salary: 141,213 ETB
Estimated Monthly Salary: 11,768 ETB
Estimated Weekly Salary: 2,716 ETB per week
Estimated Hourly Salary: 68 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 136,860 ETBEstimated Monthly Salary: 11,405 ETB
Estimated Weekly Salary: 2,632 ETB per week
Estimated Hourly Salary: 66 ETB per hour
Last revision of data: 2024-01-08Service Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,364 USD
Estimated Monthly Salary: 197 USD
Estimated Weekly Salary: 45 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Service Manager job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Service Manager in Ethiopia earns on average:
1.34 times the average salary (or 134% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Service Manager job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Service Manager in Ethiopia earns on average:
1.34 times the average salary (or 134% of average salary).
Is Service Manager a well paid job?
Yes, our data shows that Service Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Service Manager?
High salary for Service Manager would be somewhere between 155,334 ETB and 204,759 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Service Manager in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 141,213 ETB
Estimated Monthly Salary: 11,768 ETB
Estimated Weekly Salary: 2,716 ETB per week
Estimated Hourly Salary: 68 ETB per hour
By working as Service Manager a person can save up to 120 USD per month or 1,442 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Service Manager
Sudan is 931 USD
Kenya is 7,359 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Ar coordinator (110,477 ETB per year, pre-tax.)
Certified health education specialist (ches) (79,944 ETB per year, pre-tax.)
Technical sales engineer (125,508 ETB per year, pre-tax.)
Animal assisted therapist (114,286 ETB per year, pre-tax.)
English for speakers of other languages (esol), instructor (115,629 ETB per year, pre-tax.)
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