Product Support Specialist salary in Ethiopia

Average Yearly Salary of Product Support Specialist in Ethiopia is approximately 125,075 ETB (2,078 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Product Support Specialist do?

A Product Support Specialist is responsible for providing technical assistance and support to customers who have purchased a particular product or service. They are the primary point of contact for customers experiencing issues or seeking guidance, requiring them to possess excellent communication and problem-solving skills. The occupation involves analyzing and troubleshooting problems, identifying solutions, and guiding customers through the resolution process. Product Support Specialists may also be involved in training customers on how to use the product effectively and efficiently. They collaborate closely with other departments, such as engineering or sales, to ensure customer satisfaction and product improvement. This role requires strong attention to detail, the ability to work well under pressure, and a deep understanding of the product or service being supported.

Skills: Product Support, Technical Assistance, Customer Service, Troubleshooting, Problem-solving, Communication Skills
Job industry: Customer support

How much does Product Support Specialist make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Product Support Specialist a well paid job?

Yes, our data show that Product Support Specialist is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.

What is considered a high salary for Product Support Specialist?

High salary for Product Support Specialist would be somewhere between 137,583 ETB and 181,359 ETB. However this is an estimation based on Gaussian Distribution.

How much can you save working as Product Support Specialist in Ethiopia?

Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 125,075 ETB
Estimated Monthly Salary: 10,423 ETB
Estimated Weekly Salary: 2,405 ETB per week
Estimated Hourly Salary: 60 ETB per hour
By working as Product Support Specialist a person can save up to 96 USD per month or 1,156 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Product Support Specialist

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Ethiopia

Data as of 2025

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