It Help Desk Technician salary in Ethiopia

Average Yearly Salary of It Help Desk Technician in Ethiopia is approximately 71,395 ETB (1,192 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does It Help Desk Technician do?

An IT Help Desk Technician is responsible for providing technical support and assistance to users within an organization. They troubleshoot and resolve hardware and software issues, install and configure computer systems, and maintain network and system security. Additionally, they assist with user account management, data backups, and software updates. The IT Help Desk Technician is the first point of contact for users seeking technical assistance, so strong communication and problem-solving skills are essential. They must be able to diagnose and resolve issues remotely or escalate them to higher-level support if necessary. Patience, attention to detail, and a customer-service-oriented approach are crucial in this role.

Skills: IT support, Technical support, Help desk technician, Troubleshooting, Customer service, Computer systems
Job industry: Information technology

How much does It Help Desk Technician make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is It Help Desk Technician a well paid job?

No, our data shows that It Help Desk Technician is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Technician might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for It Help Desk Technician?

High salary for It Help Desk Technician would be somewhere between 78,535 ETB and 103,523 ETB. However this is an estimation based on Gaussian Distribution.

How much can you save working as It Help Desk Technician in Ethiopia?

Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 71,395 ETB
Estimated Monthly Salary: 5,950 ETB
Estimated Weekly Salary: 1,373 ETB per week
Estimated Hourly Salary: 34 ETB per hour
By working as It Help Desk Technician a person can save up to 23 USD per month or 270 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for It Help Desk Technician

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

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Data as of 2025

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