Home > Salary > Ethiopia > It Help Desk Supervisor
An IT Help Desk Supervisor is responsible for overseeing the daily operations of a team of IT support technicians. They ensure that all help desk requests are addressed in a timely and efficient manner, while maintaining high levels of customer satisfaction. The supervisor provides guidance and support to the team, assisting with complex technical issues and escalations. They also develop and implement training programs to enhance the skills of the support staff, as well as monitor and evaluate their performance. Additionally, the IT Help Desk Supervisor collaborates with other departments to identify and resolve recurring technical problems, and recommends improvements to enhance the overall efficiency of the help desk.
Estimated Yearly Salary: 123,830 ETB
Estimated Monthly Salary: 10,319 ETB
Estimated Weekly Salary: 2,381 ETB per week
Estimated Hourly Salary: 60 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,940 ETB
Estimated Weekly Salary: 2,294 ETB per week
Estimated Hourly Salary: 57 ETB per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 2,051 USD
Estimated Monthly Salary: 171 USD
Estimated Weekly Salary: 39 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 123,830 ETB
Estimated Monthly Salary: 10,319 ETB
Estimated Weekly Salary: 2,381 ETB per week
Estimated Hourly Salary: 60 ETB per hour
By working as It Help Desk Supervisor a person can save up to 94 USD per month or 1,129 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for It Help Desk Supervisor
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Housekeeping manager (101,647 ETB per year, pre-tax.)
Hr operations specialist (83,672 ETB per year, pre-tax.)
Health data analyst (109,723 ETB per year, pre-tax.)
Food critic (114,360 ETB per year, pre-tax.)
Industrial hygienist (183,022 ETB per year, pre-tax.)
It Help Desk Supervisor salary in Ethiopia
Average Yearly Salary of It Help Desk Supervisor in Ethiopia is approximately 123,830 ETB (2,051 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Supervisor do?
An IT Help Desk Supervisor is responsible for overseeing the daily operations of a team of IT support technicians. They ensure that all help desk requests are addressed in a timely and efficient manner, while maintaining high levels of customer satisfaction. The supervisor provides guidance and support to the team, assisting with complex technical issues and escalations. They also develop and implement training programs to enhance the skills of the support staff, as well as monitor and evaluate their performance. Additionally, the IT Help Desk Supervisor collaborates with other departments to identify and resolve recurring technical problems, and recommends improvements to enhance the overall efficiency of the help desk.
Skills: IT support, Help desk management, Technical troubleshooting, Customer service, Team leadership, Problem-solving.
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Supervisor make?
Salary details
How much does It Help Desk Supervisor make?Estimated Yearly Salary: 123,830 ETB
Estimated Monthly Salary: 10,319 ETB
Estimated Weekly Salary: 2,381 ETB per week
Estimated Hourly Salary: 60 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 119,280 ETBEstimated Monthly Salary: 9,940 ETB
Estimated Weekly Salary: 2,294 ETB per week
Estimated Hourly Salary: 57 ETB per hour
Last revision of data: 2024-01-02It Help Desk Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,051 USD
Estimated Monthly Salary: 171 USD
Estimated Weekly Salary: 39 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Supervisor job salary compared to average salary in Ethiopia.
Comparison shows that a person working as It Help Desk Supervisor in Ethiopia earns on average:
1.18 times the average salary (or 118% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Supervisor job salary compared to average salary in Ethiopia.
Comparison shows that a person working as It Help Desk Supervisor in Ethiopia earns on average:
1.18 times the average salary (or 118% of average salary).
Is It Help Desk Supervisor a well paid job?
Yes, our data show that It Help Desk Supervisor is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for It Help Desk Supervisor?
High salary for It Help Desk Supervisor would be somewhere between 136,213 ETB and 179,554 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Supervisor in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 123,830 ETB
Estimated Monthly Salary: 10,319 ETB
Estimated Weekly Salary: 2,381 ETB per week
Estimated Hourly Salary: 60 ETB per hour
By working as It Help Desk Supervisor a person can save up to 94 USD per month or 1,129 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Supervisor
Sudan is 814 USD
Kenya is 6,423 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Housekeeping manager (101,647 ETB per year, pre-tax.)
Hr operations specialist (83,672 ETB per year, pre-tax.)
Health data analyst (109,723 ETB per year, pre-tax.)
Food critic (114,360 ETB per year, pre-tax.)
Industrial hygienist (183,022 ETB per year, pre-tax.)
Feedback about these results
Please provide feedback by clicking buttons below if you find any of our salaries erroneous.
Link to this graph - use the following code to display the salary graph on your page:
<a href='https://optisalary.com/salary?country=ethiopia&job=it-help-desk-supervisor'><img src='https://optisalary.com/wp-content/graphs/salary/it-help-desk-supervisor-salary-in-ethiopia-2025.jpg' alt='it help desk supervisor salary in ethiopia 2025' title='it help desk supervisor salary in ethiopia 2025' /></a>
Please note:The salary figures presented here are intended for reference purposes solely.
Salary information displayed on this site is for reference exclusively. Our figures come from various sources, but we do not guarantee absolute correctness. Users should always double-check salary details with additional platforms before making job-related decisions. Salaries fluctuate due to individual experience, market demand, and employer policies. We cannot offer any assurances about the completeness of the provided salary data. By navigating this site, you agree these limitations.
Salary details displayed on this website are meant for informational purposes exclusively. Our data comes from various sources and may not necessarily be accurate. Users should cross-reference salary information independently before making financial commitments. The figures listed here may change due to factors such as company policies, experience levels, and demand shifts. We cannot guarantee that the data displayed is flawless. By using this website, you agree that salary information is offered 'as is' and without warranties.