Home > Salary > Ethiopia > It Help Desk Operator
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Estimated Yearly Salary: 85,747 ETB
Estimated Monthly Salary: 7,146 ETB
Estimated Weekly Salary: 1,649 ETB per week
Estimated Hourly Salary: 41 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,905 ETB
Estimated Weekly Salary: 1,593 ETB per week
Estimated Hourly Salary: 40 ETB per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 1,429 USD
Estimated Monthly Salary: 119 USD
Estimated Weekly Salary: 27 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 85,747 ETB
Estimated Monthly Salary: 7,146 ETB
Estimated Weekly Salary: 1,649 ETB per week
Estimated Hourly Salary: 41 ETB per hour
By working as It Help Desk Operator a person can save up to 42 USD per month or 507 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for It Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Drapery hanger (49,430 ETB per year, pre-tax.)
Display designer (148,700 ETB per year, pre-tax.)
Yield engineer (163,616 ETB per year, pre-tax.)
Scientific glass blower (91,680 ETB per year, pre-tax.)
Injection molding engineer (117,820 ETB per year, pre-tax.)
It Help Desk Operator salary in Ethiopia
Average Yearly Salary of It Help Desk Operator in Ethiopia is approximately 85,747 ETB (1,429 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Operator do?
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Skills: IT support, Technical assistance, Troubleshooting, Customer service, Computer hardware, Software issues
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Operator make?
Salary details
How much does It Help Desk Operator make?Estimated Yearly Salary: 85,747 ETB
Estimated Monthly Salary: 7,146 ETB
Estimated Weekly Salary: 1,649 ETB per week
Estimated Hourly Salary: 41 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 82,860 ETBEstimated Monthly Salary: 6,905 ETB
Estimated Weekly Salary: 1,593 ETB per week
Estimated Hourly Salary: 40 ETB per hour
Last revision of data: 2024-01-03It Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,429 USD
Estimated Monthly Salary: 119 USD
Estimated Weekly Salary: 27 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Ethiopia.
Comparison shows that a person working as It Help Desk Operator in Ethiopia earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Ethiopia.
Comparison shows that a person working as It Help Desk Operator in Ethiopia earns on average:
0.81 times the average salary (or 81% of average salary).
Is It Help Desk Operator a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for It Help Desk Operator?
High salary for It Help Desk Operator would be somewhere between 94,322 ETB and 124,333 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Operator in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 85,747 ETB
Estimated Monthly Salary: 7,146 ETB
Estimated Weekly Salary: 1,649 ETB per week
Estimated Hourly Salary: 41 ETB per hour
By working as It Help Desk Operator a person can save up to 42 USD per month or 507 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Operator
Sudan is 565 USD
Kenya is 4,481 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Drapery hanger (49,430 ETB per year, pre-tax.)
Display designer (148,700 ETB per year, pre-tax.)
Yield engineer (163,616 ETB per year, pre-tax.)
Scientific glass blower (91,680 ETB per year, pre-tax.)
Injection molding engineer (117,820 ETB per year, pre-tax.)
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