Home > Salary > Ethiopia > Help Desk Supervisor
A Help Desk Supervisor is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective support to end-users. They supervise and train help desk technicians, assign tasks, and monitor performance to ensure service level agreements are met. The supervisor also acts as a point of escalation for complex technical issues, providing guidance and resolution when necessary. They work closely with other IT departments to identify and resolve recurring problems, and implement improvements to enhance customer satisfaction. Additionally, a Help Desk Supervisor may be involved in creating and updating documentation, conducting performance evaluations, and implementing training programs to enhance the skills of the team.
Estimated Yearly Salary: 141,337 ETB
Estimated Monthly Salary: 11,778 ETB
Estimated Weekly Salary: 2,718 ETB per week
Estimated Hourly Salary: 68 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,405 ETB
Estimated Weekly Salary: 2,632 ETB per week
Estimated Hourly Salary: 66 ETB per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 2,352 USD
Estimated Monthly Salary: 196 USD
Estimated Weekly Salary: 45 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 141,337 ETB
Estimated Monthly Salary: 11,778 ETB
Estimated Weekly Salary: 2,718 ETB per week
Estimated Hourly Salary: 68 ETB per hour
By working as Help Desk Supervisor a person can save up to 119 USD per month or 1,430 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Help Desk Supervisor
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Front line supervisor (153,180 ETB per year, pre-tax.)
Plant controller (214,740 ETB per year, pre-tax.)
Director of revenue management (213,480 ETB per year, pre-tax.)
Senior waterwastewater engineer (148,750 ETB per year, pre-tax.)
Veterinary ophthalmologist (198,420 ETB per year, pre-tax.)
Help Desk Supervisor salary in Ethiopia
Average Yearly Salary of Help Desk Supervisor in Ethiopia is approximately 141,337 ETB (2,352 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Supervisor do?
A Help Desk Supervisor is responsible for overseeing the daily operations of a help desk team, ensuring efficient and effective support to end-users. They supervise and train help desk technicians, assign tasks, and monitor performance to ensure service level agreements are met. The supervisor also acts as a point of escalation for complex technical issues, providing guidance and resolution when necessary. They work closely with other IT departments to identify and resolve recurring problems, and implement improvements to enhance customer satisfaction. Additionally, a Help Desk Supervisor may be involved in creating and updating documentation, conducting performance evaluations, and implementing training programs to enhance the skills of the team.
Skills: Help Desk Supervisor, IT Support, Technical Support, Customer Service, Problem Solving, Leadership
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Supervisor make?
Salary details
How much does Help Desk Supervisor make?Estimated Yearly Salary: 141,337 ETB
Estimated Monthly Salary: 11,778 ETB
Estimated Weekly Salary: 2,718 ETB per week
Estimated Hourly Salary: 68 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 136,860 ETBEstimated Monthly Salary: 11,405 ETB
Estimated Weekly Salary: 2,632 ETB per week
Estimated Hourly Salary: 66 ETB per hour
Last revision of data: 2024-01-02Help Desk Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,352 USD
Estimated Monthly Salary: 196 USD
Estimated Weekly Salary: 45 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Supervisor job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Supervisor in Ethiopia earns on average:
1.34 times the average salary (or 134% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Supervisor job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Supervisor in Ethiopia earns on average:
1.34 times the average salary (or 134% of average salary).
Is Help Desk Supervisor a well paid job?
Yes, our data shows that Help Desk Supervisor is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Supervisor?
High salary for Help Desk Supervisor would be somewhere between 155,471 ETB and 204,939 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Supervisor in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 141,337 ETB
Estimated Monthly Salary: 11,778 ETB
Estimated Weekly Salary: 2,718 ETB per week
Estimated Hourly Salary: 68 ETB per hour
By working as Help Desk Supervisor a person can save up to 119 USD per month or 1,430 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Supervisor
Sudan is 938 USD
Kenya is 7,406 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Front line supervisor (153,180 ETB per year, pre-tax.)
Plant controller (214,740 ETB per year, pre-tax.)
Director of revenue management (213,480 ETB per year, pre-tax.)
Senior waterwastewater engineer (148,750 ETB per year, pre-tax.)
Veterinary ophthalmologist (198,420 ETB per year, pre-tax.)
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