Home > Salary > Ethiopia > Help Desk Operator
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Estimated Yearly Salary: 75,665 ETB
Estimated Monthly Salary: 6,305 ETB
Estimated Weekly Salary: 1,455 ETB per week
Estimated Hourly Salary: 36 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,070 ETB
Estimated Weekly Salary: 1,401 ETB per week
Estimated Hourly Salary: 35 ETB per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 1,255 USD
Estimated Monthly Salary: 105 USD
Estimated Weekly Salary: 24 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 75,665 ETB
Estimated Monthly Salary: 6,305 ETB
Estimated Weekly Salary: 1,455 ETB per week
Estimated Hourly Salary: 36 ETB per hour
By working as Help Desk Operator a person can save up to 28 USD per month or 333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Program assistant (unspecified type) (65,212 ETB per year, pre-tax.)
Senior credit analyst (158,673 ETB per year, pre-tax.)
International trade analyst (113,655 ETB per year, pre-tax.)
Media services director (178,255 ETB per year, pre-tax.)
Logistics coordinator (69,432 ETB per year, pre-tax.)
Help Desk Operator salary in Ethiopia
Average Yearly Salary of Help Desk Operator in Ethiopia is approximately 75,665 ETB (1,255 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Operator do?
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Skills: Help Desk Operator, Technical Support, Troubleshooting, Customer Service, IT Support, Communication Skills
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Operator make?
Salary details
How much does Help Desk Operator make?Estimated Yearly Salary: 75,665 ETB
Estimated Monthly Salary: 6,305 ETB
Estimated Weekly Salary: 1,455 ETB per week
Estimated Hourly Salary: 36 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 72,840 ETBEstimated Monthly Salary: 6,070 ETB
Estimated Weekly Salary: 1,401 ETB per week
Estimated Hourly Salary: 35 ETB per hour
Last revision of data: 2024-01-05Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,255 USD
Estimated Monthly Salary: 105 USD
Estimated Weekly Salary: 24 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Operator in Ethiopia earns on average:
0.72 times the average salary (or 72% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Operator in Ethiopia earns on average:
0.72 times the average salary (or 72% of average salary).
Is Help Desk Operator a well paid job?
No, our data shows that Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Operator?
High salary for Help Desk Operator would be somewhere between 83,232 ETB and 109,714 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Operator in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 75,665 ETB
Estimated Monthly Salary: 6,305 ETB
Estimated Weekly Salary: 1,455 ETB per week
Estimated Hourly Salary: 36 ETB per hour
By working as Help Desk Operator a person can save up to 28 USD per month or 333 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Operator
Sudan is 496 USD
Kenya is 3,914 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Program assistant (unspecified type) (65,212 ETB per year, pre-tax.)
Senior credit analyst (158,673 ETB per year, pre-tax.)
International trade analyst (113,655 ETB per year, pre-tax.)
Media services director (178,255 ETB per year, pre-tax.)
Logistics coordinator (69,432 ETB per year, pre-tax.)
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