Home > Salary > Ethiopia > Help Desk Assistant
A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Estimated Yearly Salary: 80,916 ETB
Estimated Monthly Salary: 6,743 ETB
Estimated Weekly Salary: 1,556 ETB per week
Estimated Hourly Salary: 39 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,490 ETB
Estimated Weekly Salary: 1,498 ETB per week
Estimated Hourly Salary: 37 ETB per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 1,340 USD
Estimated Monthly Salary: 112 USD
Estimated Weekly Salary: 26 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 80,916 ETB
Estimated Monthly Salary: 6,743 ETB
Estimated Weekly Salary: 1,556 ETB per week
Estimated Hourly Salary: 39 ETB per hour
By working as Help Desk Assistant a person can save up to 35 USD per month or 418 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Help Desk Assistant
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Hospice volunteer coordinator (61,350 ETB per year, pre-tax.)
Billing specialist (80,792 ETB per year, pre-tax.)
Traffic continuity coordinator radio station (60,878 ETB per year, pre-tax.)
Front end clerk (37,188 ETB per year, pre-tax.)
International student advisor (110,829 ETB per year, pre-tax.)
Help Desk Assistant salary in Ethiopia
Average Yearly Salary of Help Desk Assistant in Ethiopia is approximately 80,916 ETB (1,340 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Assistant do?
A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Skills: Help Desk Assistant, Technical Support, Troubleshooting, Customer Service, Computer Systems, Software Support.
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Assistant make?
Salary details
How much does Help Desk Assistant make?Estimated Yearly Salary: 80,916 ETB
Estimated Monthly Salary: 6,743 ETB
Estimated Weekly Salary: 1,556 ETB per week
Estimated Hourly Salary: 39 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 77,880 ETBEstimated Monthly Salary: 6,490 ETB
Estimated Weekly Salary: 1,498 ETB per week
Estimated Hourly Salary: 37 ETB per hour
Last revision of data: 2024-01-07Help Desk Assistant estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,340 USD
Estimated Monthly Salary: 112 USD
Estimated Weekly Salary: 26 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Assistant in Ethiopia earns on average:
0.77 times the average salary (or 77% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Assistant job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Help Desk Assistant in Ethiopia earns on average:
0.77 times the average salary (or 77% of average salary).
Is Help Desk Assistant a well paid job?
No, our data shows that Help Desk Assistant is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Assistant might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Assistant?
High salary for Help Desk Assistant would be somewhere between 89,008 ETB and 117,328 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Assistant in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 80,916 ETB
Estimated Monthly Salary: 6,743 ETB
Estimated Weekly Salary: 1,556 ETB per week
Estimated Hourly Salary: 39 ETB per hour
By working as Help Desk Assistant a person can save up to 35 USD per month or 418 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Assistant
Sudan is 531 USD
Kenya is 4,202 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Hospice volunteer coordinator (61,350 ETB per year, pre-tax.)
Billing specialist (80,792 ETB per year, pre-tax.)
Traffic continuity coordinator radio station (60,878 ETB per year, pre-tax.)
Front end clerk (37,188 ETB per year, pre-tax.)
International student advisor (110,829 ETB per year, pre-tax.)
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