Home > Salary > Ethiopia > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 152,804 ETB
Estimated Monthly Salary: 12,734 ETB
Estimated Weekly Salary: 2,939 ETB per week
Estimated Hourly Salary: 73 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 12,350 ETB
Estimated Weekly Salary: 2,850 ETB per week
Estimated Hourly Salary: 71 ETB per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 2,551 USD
Estimated Monthly Salary: 213 USD
Estimated Weekly Salary: 49 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 152,804 ETB
Estimated Monthly Salary: 12,734 ETB
Estimated Weekly Salary: 2,939 ETB per week
Estimated Hourly Salary: 73 ETB per hour
By working as Customer Support Engineer a person can save up to 136 USD per month or 1,629 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Brush painter (89,734 ETB per year, pre-tax.)
Water restoration technician (47,404 ETB per year, pre-tax.)
Audio electronics technician (86,640 ETB per year, pre-tax.)
Licensed dispensing optician (108,808 ETB per year, pre-tax.)
Cafeteria manager (64,020 ETB per year, pre-tax.)
Customer Support Engineer salary in Ethiopia
Average Yearly Salary of Customer Support Engineer in Ethiopia is approximately 152,804 ETB (2,551 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 152,804 ETB
Estimated Monthly Salary: 12,734 ETB
Estimated Weekly Salary: 2,939 ETB per week
Estimated Hourly Salary: 73 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 148,200 ETBEstimated Monthly Salary: 12,350 ETB
Estimated Weekly Salary: 2,850 ETB per week
Estimated Hourly Salary: 71 ETB per hour
Last revision of data: 2024-01-02Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,551 USD
Estimated Monthly Salary: 213 USD
Estimated Weekly Salary: 49 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Customer Support Engineer in Ethiopia earns on average:
1.45 times the average salary (or 145% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Customer Support Engineer in Ethiopia earns on average:
1.45 times the average salary (or 145% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 168,084 ETB and 221,566 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 152,804 ETB
Estimated Monthly Salary: 12,734 ETB
Estimated Weekly Salary: 2,939 ETB per week
Estimated Hourly Salary: 73 ETB per hour
By working as Customer Support Engineer a person can save up to 136 USD per month or 1,629 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Sudan is 1,010 USD
Kenya is 7,974 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Brush painter (89,734 ETB per year, pre-tax.)
Water restoration technician (47,404 ETB per year, pre-tax.)
Audio electronics technician (86,640 ETB per year, pre-tax.)
Licensed dispensing optician (108,808 ETB per year, pre-tax.)
Cafeteria manager (64,020 ETB per year, pre-tax.)
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