Home > Salary > Ethiopia > Customer Success Manager
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.
Estimated Yearly Salary: 170,884 ETB
Estimated Monthly Salary: 14,240 ETB
Estimated Weekly Salary: 3,286 ETB per week
Estimated Hourly Salary: 82 ETB per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 13,810 ETB
Estimated Weekly Salary: 3,187 ETB per week
Estimated Hourly Salary: 80 ETB per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 2,853 USD
Estimated Monthly Salary: 238 USD
Estimated Weekly Salary: 55 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 170,884 ETB
Estimated Monthly Salary: 14,240 ETB
Estimated Weekly Salary: 3,286 ETB per week
Estimated Hourly Salary: 82 ETB per hour
By working as Customer Success Manager a person can save up to 161 USD per month or 1,931 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Estimated Yearly Salary for Customer Success Manager
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Demand generation manager (187,080 ETB per year, pre-tax.)
Patient financial services supervisor (118,369 ETB per year, pre-tax.)
Graduate assistant (35,784 ETB per year, pre-tax.)
Accounts receivable administrator (86,640 ETB per year, pre-tax.)
Measurement manager (177,826 ETB per year, pre-tax.)
Customer Success Manager salary in Ethiopia
Average Yearly Salary of Customer Success Manager in Ethiopia is approximately 170,884 ETB (2,853 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Success Manager do?
A Customer Success Manager (CSM) is responsible for ensuring the success and satisfaction of customers throughout their journey with a company. They work closely with customers, understanding their needs and goals, and providing guidance and support to help them achieve maximum value from the company's products or services. CSMs act as a liaison between customers and internal teams, advocating for customer needs and coordinating efforts to address any issues or concerns. They proactively engage with customers, conducting regular check-ins, providing product training, and offering strategic advice to optimize their experience. CSMs also play a crucial role in customer retention and expansion by identifying upselling or cross-selling opportunities. Overall, CSMs are focused on building strong relationships with customers, driving adoption and usage, and ultimately ensuring their long-term success.Skills: Customer Success, Relationship Management, Customer Satisfaction, Account Management, Customer Support, Upselling/Cross-selling
Job industry: Software development
Job industry: Software development
How much does Customer Success Manager make?
Salary details
How much does Customer Success Manager make?Estimated Yearly Salary: 170,884 ETB
Estimated Monthly Salary: 14,240 ETB
Estimated Weekly Salary: 3,286 ETB per week
Estimated Hourly Salary: 82 ETB per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 165,720 ETBEstimated Monthly Salary: 13,810 ETB
Estimated Weekly Salary: 3,187 ETB per week
Estimated Hourly Salary: 80 ETB per hour
Last revision of data: 2024-01-08Customer Success Manager estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,853 USD
Estimated Monthly Salary: 238 USD
Estimated Weekly Salary: 55 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
Ethiopia is a landlocked country located in the Horn of Africa. With a population of over 114 million people, it is the second-most populous country in Africa. Covering an area of approximately 1.1 million square kilometers, Ethiopia is the 27th largest country in the world. It shares borders with Eritrea to the north, Sudan to the west, South Sudan to the southwest, Kenya to the south, Somalia to the east, and Djibouti to the northeast.
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Customer Success Manager in Ethiopia earns on average:
1.62 times the average salary (or 162% of average salary).
Estimated national average yearly salary is 105,216 ETB (1,920 USD). Value indicated is pre-tax. Below graph shows estimated Customer Success Manager job salary compared to average salary in Ethiopia.
Comparison shows that a person working as Customer Success Manager in Ethiopia earns on average:
1.62 times the average salary (or 162% of average salary).
Is Customer Success Manager a well paid job?
Yes, our data shows that Customer Success Manager is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Success Manager?
High salary for Customer Success Manager would be somewhere between 187,972 ETB and 247,782 ETB. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Success Manager in Ethiopia?
Living in Ethiopia the approximate monthly expenses are: 77 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 170,884 ETB
Estimated Monthly Salary: 14,240 ETB
Estimated Weekly Salary: 3,286 ETB per week
Estimated Hourly Salary: 82 ETB per hour
By working as Customer Success Manager a person can save up to 161 USD per month or 1,931 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Ethiopia, see costs of living in Ethiopia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Djibouti, Eritrea, Sudan, South Sudan, Kenya, Somalia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Success Manager
Sudan is 1,134 USD
Kenya is 8,925 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Ethiopia
(1,198,707 ETB per year, pre-tax.)
2. Cardiologist
(998,053 ETB per year, pre-tax.)
(968,024 ETB per year, pre-tax.)
4. Neurosurgeon
(937,399 ETB per year, pre-tax.)
(935,134 ETB per year, pre-tax.)
(915,448 ETB per year, pre-tax.)
7. Oncologist
(913,122 ETB per year, pre-tax.)
(912,301 ETB per year, pre-tax.)
(911,770 ETB per year, pre-tax.)
10. Dermatologist
(911,678 ETB per year, pre-tax.)
Data as of 2025Random salary:
Demand generation manager (187,080 ETB per year, pre-tax.)
Patient financial services supervisor (118,369 ETB per year, pre-tax.)
Graduate assistant (35,784 ETB per year, pre-tax.)
Accounts receivable administrator (86,640 ETB per year, pre-tax.)
Measurement manager (177,826 ETB per year, pre-tax.)
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