Home > Salary > Estonia > Help Desk Manager It
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Estimated Yearly Salary: 37,450 EUR
Estimated Monthly Salary: 3,121 EUR
Estimated Weekly Salary: 720 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 3,013 EUR
Estimated Weekly Salary: 695 EUR per week
Estimated Hourly Salary: 17 EUR per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 37,555 USD
Estimated Monthly Salary: 3,130 USD
Estimated Weekly Salary: 722 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 37,450 EUR
Estimated Monthly Salary: 3,121 EUR
Estimated Weekly Salary: 720 EUR per week
Estimated Hourly Salary: 18 EUR per hour
By working as Help Desk Manager It a person can save up to 2,024 USD per month or 24,288 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Estonia, see costs of living in Estonia.
Estimated Yearly Salary for Help Desk Manager It
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Manager It salary in Estonia
Average Yearly Salary of Help Desk Manager It in Estonia is approximately 37,450 EUR (37,555 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Manager It do?
A Help Desk Manager in IT is responsible for overseeing the day-to-day operations of a help desk team, ensuring smooth and efficient resolution of technical issues faced by end-users. They supervise a team of support technicians, assign tasks, and provide guidance and training when needed. The Help Desk Manager also plays a crucial role in maintaining service level agreements, monitoring performance metrics, and identifying areas for improvement. They are responsible for implementing best practices and ensuring that customer satisfaction is achieved through effective communication and timely problem resolution. Additionally, they may collaborate with other IT teams to escalate complex issues and coordinate with vendors for hardware and software procurement.
Skills: Help Desk Manager, IT Support, Technical Troubleshooting, Customer Service, Team Management, Incident Resolution
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Manager It make?
Salary details
How much does Help Desk Manager It make?Estimated Yearly Salary: 37,450 EUR
Estimated Monthly Salary: 3,121 EUR
Estimated Weekly Salary: 720 EUR per week
Estimated Hourly Salary: 18 EUR per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 36,153 EUREstimated Monthly Salary: 3,013 EUR
Estimated Weekly Salary: 695 EUR per week
Estimated Hourly Salary: 17 EUR per hour
Last revision of data: 2024-01-09Help Desk Manager It estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 37,555 USD
Estimated Monthly Salary: 3,130 USD
Estimated Weekly Salary: 722 USD per week
Estimated Hourly Salary: 18 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Salary comparison to National average
Estonia, located in Northern Europe, is a small country with a population of approximately 1.3 million people. It covers an area of around 45,000 square kilometers, making it one of the smallest countries in the European Union. Despite its size, Estonia has made significant advancements in technology and digital innovation, earning it the nickname "e-Estonia."
Estimated national average yearly salary is 25,152 EUR (27,640 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Estonia.
Comparison shows that a person working as Help Desk Manager It in Estonia earns on average:
1.49 times the average salary (or 149% of average salary).
Estimated national average yearly salary is 25,152 EUR (27,640 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Manager It job salary compared to average salary in Estonia.
Comparison shows that a person working as Help Desk Manager It in Estonia earns on average:
1.49 times the average salary (or 149% of average salary).
Is Help Desk Manager It a well paid job?
Yes, our data shows that Help Desk Manager It is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Manager It?
High salary for Help Desk Manager It would be somewhere between 41,195 EUR and 54,303 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Manager It in Estonia?
Living in Estonia the approximate monthly expenses are: 1,106 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 37,450 EUR
Estimated Monthly Salary: 3,121 EUR
Estimated Weekly Salary: 720 EUR per week
Estimated Hourly Salary: 18 EUR per hour
By working as Help Desk Manager It a person can save up to 2,024 USD per month or 24,288 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Estonia, see costs of living in Estonia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Latvia, Finland.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Manager It
Russia is 17,331 USD
Latvia is 29,087 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Estonia
(288,066 EUR per year, pre-tax.)
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(240,102 EUR per year, pre-tax.)
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4. Neurosurgeon
(224,746 EUR per year, pre-tax.)
(224,064 EUR per year, pre-tax.)
(219,685 EUR per year, pre-tax.)
(218,978 EUR per year, pre-tax.)
8. Urologist
(218,750 EUR per year, pre-tax.)
(218,678 EUR per year, pre-tax.)
10. Dermatologist
(218,557 EUR per year, pre-tax.)
Data as of 2025Random salary:
Player's club manager (26,564 EUR per year, pre-tax.)
Facilities mechanic (25,018 EUR per year, pre-tax.)
Senior managing director (65,396 EUR per year, pre-tax.)
Surgical coder (19,336 EUR per year, pre-tax.)
Laboratory technician ii (21,597 EUR per year, pre-tax.)
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