Home > Salary > Estonia > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 52,806 EUR
Estimated Monthly Salary: 4,401 EUR
Estimated Weekly Salary: 1,016 EUR per week
Estimated Hourly Salary: 25 EUR per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,243 EUR
Estimated Weekly Salary: 979 EUR per week
Estimated Hourly Salary: 24 EUR per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 52,563 USD
Estimated Monthly Salary: 4,380 USD
Estimated Weekly Salary: 1,011 USD per week
Estimated Hourly Salary: 25 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 52,806 EUR
Estimated Monthly Salary: 4,401 EUR
Estimated Weekly Salary: 1,016 EUR per week
Estimated Hourly Salary: 25 EUR per hour
By working as Call Center Director a person can save up to 3,275 USD per month or 39,296 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Estonia, see costs of living in Estonia.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Director salary in Estonia
Average Yearly Salary of Call Center Director in Estonia is approximately 52,806 EUR (52,563 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?

Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 52,806 EUR
Estimated Monthly Salary: 4,401 EUR
Estimated Weekly Salary: 1,016 EUR per week
Estimated Hourly Salary: 25 EUR per hour
Comparing salary to last year:
Estimated Yearly Salary: 50,916 EUREstimated Monthly Salary: 4,243 EUR
Estimated Weekly Salary: 979 EUR per week
Estimated Hourly Salary: 24 EUR per hour
Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 52,563 USD
Estimated Monthly Salary: 4,380 USD
Estimated Weekly Salary: 1,011 USD per week
Estimated Hourly Salary: 25 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Estonia, located in Northern Europe, is a small country with a population of approximately 1.3 million people. It covers an area of around 45,000 square kilometers, making it one of the smallest countries in the European Union. Despite its size, Estonia has made significant advancements in technology and digital innovation, earning it the nickname "e-Estonia."
Estimated national average yearly salary is 25,152 EUR (27,640 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Estonia.
Comparison shows that a person working as Call Center Director in Estonia earns on average:
2.1 times the average salary (or 210% of average salary).
Estimated national average yearly salary is 25,152 EUR (27,640 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Estonia.
Comparison shows that a person working as Call Center Director in Estonia earns on average:
2.1 times the average salary (or 210% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 58,087 EUR and 76,569 EUR. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Estonia?
Living in Estonia the approximate monthly expenses are: 1,106 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 52,806 EUR
Estimated Monthly Salary: 4,401 EUR
Estimated Weekly Salary: 1,016 EUR per week
Estimated Hourly Salary: 25 EUR per hour
By working as Call Center Director a person can save up to 3,275 USD per month or 39,296 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Estonia, see costs of living in Estonia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Latvia, Finland.. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
Top 10 highest salaries in Estonia
(288,066 EUR per year, pre-tax.)
2. Cardiologist
(240,102 EUR per year, pre-tax.)
(231,505 EUR per year, pre-tax.)
4. Neurosurgeon
(224,746 EUR per year, pre-tax.)
(224,064 EUR per year, pre-tax.)
(219,685 EUR per year, pre-tax.)
(218,978 EUR per year, pre-tax.)
8. Urologist
(218,750 EUR per year, pre-tax.)
(218,678 EUR per year, pre-tax.)
10. Dermatologist
(218,557 EUR per year, pre-tax.)
Random salary:
Recruitment manager (36,153 EUR per year, pre-tax.)
Music historian (31,634 EUR per year, pre-tax.)
Vessel operator (26,448 EUR per year, pre-tax.)
Aviation electrical technician (15,557 EUR per year, pre-tax.)
Cardiothoracic surgeon (154,683 EUR per year, pre-tax.)
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