Home > Salary > Egypt > Quality Assurance Analyst Call Centers
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Estimated Yearly Salary: 94,946 EGP
Estimated Monthly Salary: 7,912 EGP
Estimated Weekly Salary: 1,826 EGP per week
Estimated Hourly Salary: 46 EGP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 7,620 EGP
Estimated Weekly Salary: 1,759 EGP per week
Estimated Hourly Salary: 44 EGP per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 2,861 USD
Estimated Monthly Salary: 238 USD
Estimated Weekly Salary: 55 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 94,946 EGP
Estimated Monthly Salary: 7,912 EGP
Estimated Weekly Salary: 1,826 EGP per week
Estimated Hourly Salary: 46 EGP per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 74 USD per month or 893 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Saudi Arabia is 19,293 USD 574%
Details on Quality Assurance Analyst Call Centers salary in Saudi Arabia Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Sap data migration consultant (263,432 EGP per year, pre-tax.)
Director of environmental services (182,886 EGP per year, pre-tax.)
Chief conservator (134,727 EGP per year, pre-tax.)
Medical spa director (171,072 EGP per year, pre-tax.)
Talent specialist (102,321 EGP per year, pre-tax.)
Quality Assurance Analyst Call Centers salary in Egypt
Average Yearly Salary of Quality Assurance Analyst Call Centers in Egypt is approximately 94,946 EGP (2,861 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Quality Assurance Analyst Call Centers do?
A Quality Assurance Analyst in a call center is responsible for monitoring and evaluating the quality of customer interactions, ensuring that agents adhere to company policies and procedures, and providing feedback to improve performance. They review recorded calls, chat transcripts, and email communications to assess agent performance, accuracy, and adherence to scripts and protocols. The QA Analyst also identifies training needs and designs and delivers training programs to enhance agent skills and knowledge. They may collaborate with supervisors and managers to develop and implement quality improvement initiatives and track key performance indicators. The role requires strong analytical and communication skills to provide detailed reports and recommendations to management. Additionally, the QA Analyst stays updated on industry best practices and emerging trends to ensure the call center operates at the highest level of customer service.
Skills: Quality Assurance, Call Center, Customer Service, Performance Evaluation, Training and Development, Process Improvement
Job industry: Customer service
Job industry: Customer service
How much does Quality Assurance Analyst Call Centers make?
Salary details
How much does Quality Assurance Analyst Call Centers make?Estimated Yearly Salary: 94,946 EGP
Estimated Monthly Salary: 7,912 EGP
Estimated Weekly Salary: 1,826 EGP per week
Estimated Hourly Salary: 46 EGP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 91,443 EGPEstimated Monthly Salary: 7,620 EGP
Estimated Weekly Salary: 1,759 EGP per week
Estimated Hourly Salary: 44 EGP per hour
Last revision of data: 2024-01-08Quality Assurance Analyst Call Centers estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,861 USD
Estimated Monthly Salary: 238 USD
Estimated Weekly Salary: 55 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Egypt is a country located in northeastern Africa. It is bordered by the Mediterranean Sea to the north, Sudan to the south, Libya to the west, and Israel and the Red Sea to the east. With a population of over 100 million people, Egypt is the most populous country in the Arab world and the third most populous in Africa. The country covers an area of approximately 1,001,450 square kilometers, making it the 30th largest country in the world.
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Egypt.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Egypt earns on average:
0.75 times the average salary (or 75% of average salary).
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Quality Assurance Analyst Call Centers job salary compared to average salary in Egypt.
Comparison shows that a person working as Quality Assurance Analyst Call Centers in Egypt earns on average:
0.75 times the average salary (or 75% of average salary).
Is Quality Assurance Analyst Call Centers a well paid job?
No, our data shows that Quality Assurance Analyst Call Centers is typically not a well-paid job. The salary varies based on experience. Meaning that even though Quality Assurance Analyst Call Centers might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Quality Assurance Analyst Call Centers?
High salary for Quality Assurance Analyst Call Centers would be somewhere between 104,441 EGP and 137,672 EGP. However this is an estimation based on Gaussian Distribution.How much can you save working as Quality Assurance Analyst Call Centers in Egypt?
Living in Egypt the approximate monthly expenses are: 164 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 94,946 EGP
Estimated Monthly Salary: 7,912 EGP
Estimated Weekly Salary: 1,826 EGP per week
Estimated Hourly Salary: 46 EGP per hour
By working as Quality Assurance Analyst Call Centers a person can save up to 74 USD per month or 893 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sudan, Libya, Israel, Palestine, Jordan, Saudi Arabia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Quality Assurance Analyst Call Centers
Sudan is 532 USD
Israel is 38,220 USD
Jordan is 6,635 USDSaudi Arabia is 19,293 USD 574%Details on Quality Assurance Analyst Call Centers salary in Saudi Arabia
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Egypt
(1,412,052 EGP per year, pre-tax.)
2. Cardiologist
(1,175,406 EGP per year, pre-tax.)
(1,134,944 EGP per year, pre-tax.)
4. Neurosurgeon
(1,099,654 EGP per year, pre-tax.)
(1,099,601 EGP per year, pre-tax.)
6. Oncologist
(1,077,110 EGP per year, pre-tax.)
(1,074,437 EGP per year, pre-tax.)
(1,074,313 EGP per year, pre-tax.)
(1,072,829 EGP per year, pre-tax.)
(1,071,663 EGP per year, pre-tax.)
Data as of 2025Random salary:
Sap data migration consultant (263,432 EGP per year, pre-tax.)
Director of environmental services (182,886 EGP per year, pre-tax.)
Chief conservator (134,727 EGP per year, pre-tax.)
Medical spa director (171,072 EGP per year, pre-tax.)
Talent specialist (102,321 EGP per year, pre-tax.)
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