Home > Salary > Egypt > It Customer Service Analyst
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Estimated Yearly Salary: 84,211 EGP
Estimated Monthly Salary: 7,018 EGP
Estimated Weekly Salary: 1,619 EGP per week
Estimated Hourly Salary: 40 EGP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 6,760 EGP
Estimated Weekly Salary: 1,560 EGP per week
Estimated Hourly Salary: 39 EGP per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 2,543 USD
Estimated Monthly Salary: 212 USD
Estimated Weekly Salary: 49 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 84,211 EGP
Estimated Monthly Salary: 7,018 EGP
Estimated Weekly Salary: 1,619 EGP per week
Estimated Hourly Salary: 40 EGP per hour
By working as It Customer Service Analyst a person can save up to 48 USD per month or 575 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Estimated Yearly Salary for It Customer Service Analyst
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Business continuity consultant (164,604 EGP per year, pre-tax.)
Management and program analyst (206,481 EGP per year, pre-tax.)
Information assurance manager (278,718 EGP per year, pre-tax.)
Sleep technologist (109,507 EGP per year, pre-tax.)
Property accountant (148,962 EGP per year, pre-tax.)
It Customer Service Analyst salary in Egypt
Average Yearly Salary of It Customer Service Analyst in Egypt is approximately 84,211 EGP (2,543 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Customer Service Analyst do?
An IT Customer Service Analyst is responsible for providing technical support and assistance to customers regarding IT products or services. They interact with customers through various channels, such as phone, email, or chat, to troubleshoot issues, answer questions, and provide guidance. Their primary goal is to ensure customer satisfaction by resolving problems efficiently and effectively.
The job requires strong technical knowledge and problem-solving skills to diagnose and resolve software and hardware issues. IT Customer Service Analysts must possess excellent communication skills to effectively explain complex technical concepts to non-technical individuals. They also document customer interactions and maintain accurate records of reported problems and solutions.
Skills: IT support, customer service, technical troubleshooting, communication skills, problem-solving, documentation.
Job industry: Information technology
Job industry: Information technology
How much does It Customer Service Analyst make?
Salary details
How much does It Customer Service Analyst make?Estimated Yearly Salary: 84,211 EGP
Estimated Monthly Salary: 7,018 EGP
Estimated Weekly Salary: 1,619 EGP per week
Estimated Hourly Salary: 40 EGP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 81,114 EGPEstimated Monthly Salary: 6,760 EGP
Estimated Weekly Salary: 1,560 EGP per week
Estimated Hourly Salary: 39 EGP per hour
Last revision of data: 2024-01-06It Customer Service Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 2,543 USD
Estimated Monthly Salary: 212 USD
Estimated Weekly Salary: 49 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Egypt is a country located in northeastern Africa. It is bordered by the Mediterranean Sea to the north, Sudan to the south, Libya to the west, and Israel and the Red Sea to the east. With a population of over 100 million people, Egypt is the most populous country in the Arab world and the third most populous in Africa. The country covers an area of approximately 1,001,450 square kilometers, making it the 30th largest country in the world.
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Egypt.
Comparison shows that a person working as It Customer Service Analyst in Egypt earns on average:
0.67 times the average salary (or 67% of average salary).
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated It Customer Service Analyst job salary compared to average salary in Egypt.
Comparison shows that a person working as It Customer Service Analyst in Egypt earns on average:
0.67 times the average salary (or 67% of average salary).
Is It Customer Service Analyst a well paid job?
No, our data shows that It Customer Service Analyst is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Customer Service Analyst might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Customer Service Analyst?
High salary for It Customer Service Analyst would be somewhere between 92,632 EGP and 122,106 EGP. However this is an estimation based on Gaussian Distribution.How much can you save working as It Customer Service Analyst in Egypt?
Living in Egypt the approximate monthly expenses are: 164 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 84,211 EGP
Estimated Monthly Salary: 7,018 EGP
Estimated Weekly Salary: 1,619 EGP per week
Estimated Hourly Salary: 40 EGP per hour
By working as It Customer Service Analyst a person can save up to 48 USD per month or 575 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sudan, Libya, Israel, Palestine, Jordan, Saudi Arabia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Customer Service Analyst
Sudan is 470 USD
Israel is 33,967 USD
Jordan is 5,890 USD
Saudi Arabia is 17,184 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Egypt
(1,412,052 EGP per year, pre-tax.)
2. Cardiologist
(1,175,406 EGP per year, pre-tax.)
(1,134,944 EGP per year, pre-tax.)
4. Neurosurgeon
(1,099,654 EGP per year, pre-tax.)
(1,099,601 EGP per year, pre-tax.)
6. Oncologist
(1,077,110 EGP per year, pre-tax.)
(1,074,437 EGP per year, pre-tax.)
(1,074,313 EGP per year, pre-tax.)
(1,072,829 EGP per year, pre-tax.)
(1,071,663 EGP per year, pre-tax.)
Data as of 2025Random salary:
Business continuity consultant (164,604 EGP per year, pre-tax.)
Management and program analyst (206,481 EGP per year, pre-tax.)
Information assurance manager (278,718 EGP per year, pre-tax.)
Sleep technologist (109,507 EGP per year, pre-tax.)
Property accountant (148,962 EGP per year, pre-tax.)
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Please note:The salary estimates on this website are meant for reference use exclusively.
The salary estimates on this website are meant for informational use exclusively. We collect salary data from multiple providers, but cannot ensure absolute precision. Users should on their own verify salaries before making financial commitments. Salary variations occur due to industry standards, demand shifts, and location. We deny any guarantee regarding the correctness of the listed salary data. By accessing this site, you agree that salary data is subject to updates.
This website offers salary insights for informational purposes exclusively. While we gather data from multiple sources, we cannot guarantee full accuracy. Users are advised to consult trusted organizations before making major financial moves. Salaries shift due to numerous elements, such as experience, industry trends, and negotiation tactics. We make no guarantee regarding the correctness of the displayed salary data. Your continued access of this site indicates your understanding of these conditions.