Home > Salary > Egypt > Help Desk Team Leader
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Estimated Yearly Salary: 148,050 EGP
Estimated Monthly Salary: 12,338 EGP
Estimated Weekly Salary: 2,847 EGP per week
Estimated Hourly Salary: 71 EGP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,921 EGP
Estimated Weekly Salary: 2,751 EGP per week
Estimated Hourly Salary: 69 EGP per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 4,473 USD
Estimated Monthly Salary: 373 USD
Estimated Weekly Salary: 86 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 148,050 EGP
Estimated Monthly Salary: 12,338 EGP
Estimated Weekly Salary: 2,847 EGP per week
Estimated Hourly Salary: 71 EGP per hour
By working as Help Desk Team Leader a person can save up to 209 USD per month or 2,505 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Estimated Yearly Salary for Help Desk Team Leader
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Team Leader salary in Egypt
Average Yearly Salary of Help Desk Team Leader in Egypt is approximately 148,050 EGP (4,473 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Team Leader do?
A help desk team leader is responsible for overseeing and managing a team of help desk technicians who provide technical support to users within an organization. They ensure that the team meets service level agreements, resolves technical issues efficiently, and provides excellent customer service. The team leader sets performance goals, assigns tasks, and provides guidance and training to team members. They also handle escalated customer complaints and collaborate with other departments to improve processes and systems. Additionally, they analyze help desk metrics, generate reports, and make recommendations for improvement. Excellent communication skills, problem-solving abilities, and technical knowledge are essential for this role.
Skills: Help Desk, Team Leader, Technical Support, Customer Service, Troubleshooting, Communication Skills
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Team Leader make?
Salary details
How much does Help Desk Team Leader make?Estimated Yearly Salary: 148,050 EGP
Estimated Monthly Salary: 12,338 EGP
Estimated Weekly Salary: 2,847 EGP per week
Estimated Hourly Salary: 71 EGP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 143,055 EGPEstimated Monthly Salary: 11,921 EGP
Estimated Weekly Salary: 2,751 EGP per week
Estimated Hourly Salary: 69 EGP per hour
Last revision of data: 2024-01-03Help Desk Team Leader estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,473 USD
Estimated Monthly Salary: 373 USD
Estimated Weekly Salary: 86 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Egypt is a country located in northeastern Africa. It is bordered by the Mediterranean Sea to the north, Sudan to the south, Libya to the west, and Israel and the Red Sea to the east. With a population of over 100 million people, Egypt is the most populous country in the Arab world and the third most populous in Africa. The country covers an area of approximately 1,001,450 square kilometers, making it the 30th largest country in the world.
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Egypt.
Comparison shows that a person working as Help Desk Team Leader in Egypt earns on average:
1.18 times the average salary (or 118% of average salary).
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Team Leader job salary compared to average salary in Egypt.
Comparison shows that a person working as Help Desk Team Leader in Egypt earns on average:
1.18 times the average salary (or 118% of average salary).
Is Help Desk Team Leader a well paid job?
Yes, our data show that Help Desk Team Leader is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Help Desk Team Leader?
High salary for Help Desk Team Leader would be somewhere between 162,855 EGP and 214,673 EGP. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Team Leader in Egypt?
Living in Egypt the approximate monthly expenses are: 164 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 148,050 EGP
Estimated Monthly Salary: 12,338 EGP
Estimated Weekly Salary: 2,847 EGP per week
Estimated Hourly Salary: 71 EGP per hour
By working as Help Desk Team Leader a person can save up to 209 USD per month or 2,505 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sudan, Libya, Israel, Palestine, Jordan, Saudi Arabia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Team Leader
Sudan is 830 USD
Israel is 60,014 USD
Jordan is 10,368 USD
Saudi Arabia is 30,307 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Egypt
(1,412,052 EGP per year, pre-tax.)
2. Cardiologist
(1,175,406 EGP per year, pre-tax.)
(1,134,944 EGP per year, pre-tax.)
4. Neurosurgeon
(1,099,654 EGP per year, pre-tax.)
(1,099,601 EGP per year, pre-tax.)
6. Oncologist
(1,077,110 EGP per year, pre-tax.)
(1,074,437 EGP per year, pre-tax.)
(1,074,313 EGP per year, pre-tax.)
(1,072,829 EGP per year, pre-tax.)
(1,071,663 EGP per year, pre-tax.)
Data as of 2025Random salary:
Reading instructor (138,574 EGP per year, pre-tax.)
Supermarket department manager dairy frozen foods (77,766 EGP per year, pre-tax.)
Media specialist (108,248 EGP per year, pre-tax.)
Food scientist (133,462 EGP per year, pre-tax.)
Atmospheric scientist (259,545 EGP per year, pre-tax.)
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