Home > Salary > Egypt > Call Center Director
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Estimated Yearly Salary: 257,314 EGP
Estimated Monthly Salary: 21,443 EGP
Estimated Weekly Salary: 4,948 EGP per week
Estimated Hourly Salary: 124 EGP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 20,771 EGP
Estimated Weekly Salary: 4,793 EGP per week
Estimated Hourly Salary: 120 EGP per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 7,842 USD
Estimated Monthly Salary: 654 USD
Estimated Weekly Salary: 151 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 257,314 EGP
Estimated Monthly Salary: 21,443 EGP
Estimated Weekly Salary: 4,948 EGP per week
Estimated Hourly Salary: 124 EGP per hour
By working as Call Center Director a person can save up to 490 USD per month or 5,874 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Estimated Yearly Salary for Call Center Director
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Legal supervisor (139,023 EGP per year, pre-tax.)
Project director marketing research (194,119 EGP per year, pre-tax.)
Nursing home director (171,183 EGP per year, pre-tax.)
Armed security guard (61,170 EGP per year, pre-tax.)
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Call Center Director salary in Egypt
Average Yearly Salary of Call Center Director in Egypt is approximately 257,314 EGP (7,842 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Director do?
A Call Center Director is responsible for overseeing the operations and performance of a call center, ensuring that it achieves its goals and objectives. They manage a team of call center supervisors and agents, providing guidance, training, and support to ensure excellent customer service and efficient call handling. The director develops strategies to improve call center performance, implements quality assurance measures, and monitors key performance indicators (KPIs) to evaluate the effectiveness of the call center operations. They collaborate with other departments to address customer concerns and implement process improvements. Additionally, they analyze data and generate reports to identify trends, patterns, and areas for improvement. Overall, a Call Center Director plays a crucial role in ensuring customer satisfaction, meeting business targets, and driving continuous improvement in call center operations.
Skills: Call Center Director, Customer Service, Operations Management, Team Leadership, Performance Analysis, Process Improvement.
Job industry: Customer service
Job industry: Customer service
How much does Call Center Director make?
Salary details
How much does Call Center Director make?Estimated Yearly Salary: 257,314 EGP
Estimated Monthly Salary: 21,443 EGP
Estimated Weekly Salary: 4,948 EGP per week
Estimated Hourly Salary: 124 EGP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 249,249 EGPEstimated Monthly Salary: 20,771 EGP
Estimated Weekly Salary: 4,793 EGP per week
Estimated Hourly Salary: 120 EGP per hour
Last revision of data: 2024-01-03Call Center Director estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 7,842 USD
Estimated Monthly Salary: 654 USD
Estimated Weekly Salary: 151 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Egypt is a country located in northeastern Africa. It is bordered by the Mediterranean Sea to the north, Sudan to the south, Libya to the west, and Israel and the Red Sea to the east. With a population of over 100 million people, Egypt is the most populous country in the Arab world and the third most populous in Africa. The country covers an area of approximately 1,001,450 square kilometers, making it the 30th largest country in the world.
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Egypt.
Comparison shows that a person working as Call Center Director in Egypt earns on average:
2.04 times the average salary (or 204% of average salary).
Estimated national average yearly salary is 125,870 EGP (4,100 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Director job salary compared to average salary in Egypt.
Comparison shows that a person working as Call Center Director in Egypt earns on average:
2.04 times the average salary (or 204% of average salary).
Is Call Center Director a well paid job?
Yes, our data show that Call Center Director is a very well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Call Center Director?
High salary for Call Center Director would be somewhere between 283,045 EGP and 373,105 EGP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Director in Egypt?
Living in Egypt the approximate monthly expenses are: 164 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 257,314 EGP
Estimated Monthly Salary: 21,443 EGP
Estimated Weekly Salary: 4,948 EGP per week
Estimated Hourly Salary: 124 EGP per hour
By working as Call Center Director a person can save up to 490 USD per month or 5,874 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Egypt, see costs of living in Egypt.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Sudan, Libya, Israel, Palestine, Jordan, Saudi Arabia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Director
Sudan is 1,453 USD
Israel is 104,111 USD
Jordan is 18,150 USD
Saudi Arabia is 52,432 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Egypt
(1,412,052 EGP per year, pre-tax.)
2. Cardiologist
(1,175,406 EGP per year, pre-tax.)
(1,134,944 EGP per year, pre-tax.)
4. Neurosurgeon
(1,099,654 EGP per year, pre-tax.)
(1,099,601 EGP per year, pre-tax.)
6. Oncologist
(1,077,110 EGP per year, pre-tax.)
(1,074,437 EGP per year, pre-tax.)
(1,074,313 EGP per year, pre-tax.)
(1,072,829 EGP per year, pre-tax.)
(1,071,663 EGP per year, pre-tax.)
Data as of 2025Random salary:
Legal supervisor (139,023 EGP per year, pre-tax.)
Project director marketing research (194,119 EGP per year, pre-tax.)
Nursing home director (171,183 EGP per year, pre-tax.)
Armed security guard (61,170 EGP per year, pre-tax.)
Metallurgist physical (141,248 EGP per year, pre-tax.)
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