Home > Salary > Czech Republic > Call Center Analyst
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Estimated Yearly Salary: 476,551 CZK
Estimated Monthly Salary: 39,713 CZK
Estimated Weekly Salary: 9,164 CZK per week
Estimated Hourly Salary: 229 CZK per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 38,258 CZK
Estimated Weekly Salary: 8,829 CZK per week
Estimated Hourly Salary: 221 CZK per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 19,831 USD
Estimated Monthly Salary: 1,653 USD
Estimated Weekly Salary: 381 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 476,551 CZK
Estimated Monthly Salary: 39,713 CZK
Estimated Weekly Salary: 9,164 CZK per week
Estimated Hourly Salary: 229 CZK per hour
By working as Call Center Analyst a person can save up to 589 USD per month or 7,068 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Czech Republic, see costs of living in Czech Republic.
Estimated Yearly Salary for Call Center Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Analyst salary in Czech Republic
Average Yearly Salary of Call Center Analyst in Czech Republic is approximately 476,551 CZK (19,831 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Analyst do?
A call center analyst is responsible for analyzing and evaluating the performance of a call center operation. They gather and analyze data related to call volumes, call durations, customer satisfaction, and other key metrics to identify trends and patterns. Based on their analysis, they provide recommendations and insights to improve the efficiency and effectiveness of the call center.
The role of a call center analyst involves monitoring call center activities in real-time, identifying areas of improvement, and implementing strategies to enhance customer service. They may also be involved in training call center agents, developing performance metrics, and creating reports for management.
Skills: Call center analyst, Data analysis, Performance evaluation, Customer service, Call center operations, Trend analysis
Job industry: Customer service
Job industry: Customer service
How much does Call Center Analyst make?
Salary details
How much does Call Center Analyst make?Estimated Yearly Salary: 476,551 CZK
Estimated Monthly Salary: 39,713 CZK
Estimated Weekly Salary: 9,164 CZK per week
Estimated Hourly Salary: 229 CZK per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 459,096 CZKEstimated Monthly Salary: 38,258 CZK
Estimated Weekly Salary: 8,829 CZK per week
Estimated Hourly Salary: 221 CZK per hour
Last revision of data: 2024-01-09Call Center Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 19,831 USD
Estimated Monthly Salary: 1,653 USD
Estimated Weekly Salary: 381 USD per week
Estimated Hourly Salary: 10 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
The Czech Republic, located in Central Europe, is a landlocked country bordered by Germany, Austria, Slovakia, and Poland. With a population of approximately 10.7 million people, it covers an area of around 78,866 square kilometers. The capital and largest city is Prague, known for its stunning architecture and rich history.
Estimated national average yearly salary is 586,044 CZK (26,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Czech Republic.
Comparison shows that a person working as Call Center Analyst in Czech Republic earns on average:
0.81 times the average salary (or 81% of average salary).
Estimated national average yearly salary is 586,044 CZK (26,590 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Analyst job salary compared to average salary in Czech Republic.
Comparison shows that a person working as Call Center Analyst in Czech Republic earns on average:
0.81 times the average salary (or 81% of average salary).
Is Call Center Analyst a well paid job?
No / we do not have enough data to assess this.What is considered a high salary for Call Center Analyst?
High salary for Call Center Analyst would be somewhere between 524,206 CZK and 690,999 CZK. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Analyst in Czech Republic?
Living in Czech Republic the approximate monthly expenses are: 1,064 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 476,551 CZK
Estimated Monthly Salary: 39,713 CZK
Estimated Weekly Salary: 9,164 CZK per week
Estimated Hourly Salary: 229 CZK per hour
By working as Call Center Analyst a person can save up to 589 USD per month or 7,068 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Czech Republic, see costs of living in Czech Republic.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Germany, Austria, Slovakia, Poland. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Analyst
Germany is 39,793 USD
Austria is 41,646 USD
Slovakia is 16,464 USD
Poland is 13,688 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Czech Republic
(6,643,450 CZK per year, pre-tax.)
2. Cardiologist
(5,564,136 CZK per year, pre-tax.)
(5,372,904 CZK per year, pre-tax.)
4. Neurosurgeon
(5,182,653 CZK per year, pre-tax.)
(5,181,197 CZK per year, pre-tax.)
6. Urologist
(5,079,668 CZK per year, pre-tax.)
(5,078,505 CZK per year, pre-tax.)
(5,075,973 CZK per year, pre-tax.)
9. Oncologist
(5,069,262 CZK per year, pre-tax.)
(5,067,981 CZK per year, pre-tax.)
Data as of 2025Random salary:
Project coordinator information technology (it) (688,632 CZK per year, pre-tax.)
Licensed practical nurse (lpn) (546,269 CZK per year, pre-tax.)
Warranty technician (357,299 CZK per year, pre-tax.)
Sap application developer (952,968 CZK per year, pre-tax.)
Kennel cleaner (306,072 CZK per year, pre-tax.)
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