Home > Salary > Congo > Customer Service Representative
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.
Estimated Yearly Salary: 4,092,662 CDF
Estimated Monthly Salary: 341,055 CDF
Estimated Weekly Salary: 78,705 CDF per week
Estimated Hourly Salary: 1,968 CDF per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 330,077 CDF
Estimated Weekly Salary: 76,172 CDF per week
Estimated Hourly Salary: 1,904 CDF per hour
Last revision of data: 2024-01-06
Estimated Yearly Salary: 1,684 USD
Estimated Monthly Salary: 140 USD
Estimated Weekly Salary: 32 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 4,092,662 CDF
Estimated Monthly Salary: 341,055 CDF
Estimated Weekly Salary: 78,705 CDF per week
Estimated Hourly Salary: 1,968 CDF per hour
By working as Customer Service Representative a person can save up to 44 USD per month or 532 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Congo, see costs of living in Congo.
Estimated Yearly Salary for Customer Service Representative
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
University registrar (5,462,769 CDF per year, pre-tax.)
Maintenance technician apartments (2,945,145 CDF per year, pre-tax.)
Chipper (2,526,720 CDF per year, pre-tax.)
Apparel manager (5,640,720 CDF per year, pre-tax.)
Medical records manager (3,333,120 CDF per year, pre-tax.)
Customer Service Representative salary in Congo
Average Yearly Salary of Customer Service Representative in Congo is approximately 4,092,662 CDF (1,684 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Service Representative do?
A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.Skills: customer service, problem-solving, communication skills, multitasking, conflict resolution, attention to detail
Job industry: Customer service
Job industry: Customer service
How much does Customer Service Representative make?
Salary details
How much does Customer Service Representative make?Estimated Yearly Salary: 4,092,662 CDF
Estimated Monthly Salary: 341,055 CDF
Estimated Weekly Salary: 78,705 CDF per week
Estimated Hourly Salary: 1,968 CDF per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 3,960,924 CDFEstimated Monthly Salary: 330,077 CDF
Estimated Weekly Salary: 76,172 CDF per week
Estimated Hourly Salary: 1,904 CDF per hour
Last revision of data: 2024-01-06Customer Service Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 1,684 USD
Estimated Monthly Salary: 140 USD
Estimated Weekly Salary: 32 USD per week
Estimated Hourly Salary: 1 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Congo, officially known as the Democratic Republic of the Congo, is a country located in Central Africa. It is the second-largest country in Africa by land area, covering approximately 2,344,858 square kilometers. The country has a diverse population of around 87 million people, making it the fourth most populous nation in Africa.
Estimated national average yearly salary is 5,376,000 CDF (2,400 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in Congo.
Comparison shows that a person working as Customer Service Representative in Congo earns on average:
0.76 times the average salary (or 76% of average salary).
Estimated national average yearly salary is 5,376,000 CDF (2,400 USD). Value indicated is pre-tax. Below graph shows estimated Customer Service Representative job salary compared to average salary in Congo.
Comparison shows that a person working as Customer Service Representative in Congo earns on average:
0.76 times the average salary (or 76% of average salary).
Is Customer Service Representative a well paid job?
No, our data shows that Customer Service Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Customer Service Representative?
High salary for Customer Service Representative would be somewhere between 4,501,928 CDF and 5,934,360 CDF. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Service Representative in Congo?
Living in Congo the approximate monthly expenses are: 96 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 4,092,662 CDF
Estimated Monthly Salary: 341,055 CDF
Estimated Weekly Salary: 78,705 CDF per week
Estimated Hourly Salary: 1,968 CDF per hour
By working as Customer Service Representative a person can save up to 44 USD per month or 532 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Congo, see costs of living in Congo.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Angola, Burundi, Central African Republic, Republic of the Congo, Rwanda, South Sudan, Tanzania, Uganda, Zambia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Service Representative
Uganda is 878 USD
Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Congo
(61,032,702 CDF per year, pre-tax.)
2. Cardiologist
(50,760,840 CDF per year, pre-tax.)
(49,341,998 CDF per year, pre-tax.)
4. Neurosurgeon
(47,638,669 CDF per year, pre-tax.)
(47,491,524 CDF per year, pre-tax.)
6. Urologist
(46,611,779 CDF per year, pre-tax.)
(46,604,503 CDF per year, pre-tax.)
(46,427,807 CDF per year, pre-tax.)
9. Oncologist
(46,421,533 CDF per year, pre-tax.)
(46,354,315 CDF per year, pre-tax.)
Data as of 2025Random salary:
University registrar (5,462,769 CDF per year, pre-tax.)
Maintenance technician apartments (2,945,145 CDF per year, pre-tax.)
Chipper (2,526,720 CDF per year, pre-tax.)
Apparel manager (5,640,720 CDF per year, pre-tax.)
Medical records manager (3,333,120 CDF per year, pre-tax.)
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