Call Center And Customer Service Executive salary in Congo

Average Yearly Salary of Call Center And Customer Service Executive in Congo is approximately 3,623,158 CDF (1,493 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Call Center And Customer Service Executive do?

A call center and customer service executive is responsible for handling incoming and outgoing customer calls, providing assistance, resolving queries, and ensuring customer satisfaction. They handle a variety of tasks including answering customer inquiries, processing orders, managing complaints, and providing product or service information. These professionals must possess excellent communication skills, patience, and the ability to multitask effectively. They often work in a fast-paced environment, utilizing computer systems and software to access customer information and record interactions. Additionally, they may be required to follow scripts and guidelines to ensure consistent customer service standards are met. Overall, the primary goal of a call center and customer service executive is to provide exceptional customer support and maintain positive relationships with clients.

Skills: Call center executive, Customer service executive, Customer support, Communication skills, Problem-solving, Multitasking
Job industry: Customer service

How much does Call Center And Customer Service Executive make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Call Center And Customer Service Executive a well paid job?

No, our data shows that Call Center And Customer Service Executive is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center And Customer Service Executive might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Call Center And Customer Service Executive?

High salary for Call Center And Customer Service Executive would be somewhere between 3,985,474 CDF and 5,253,579 CDF. However this is an estimation based on Gaussian Distribution.

How much can you save working as Call Center And Customer Service Executive in Congo?

Living in Congo the approximate monthly expenses are: 96 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 3,623,158 CDF
Estimated Monthly Salary: 301,930 CDF
Estimated Weekly Salary: 69,676 CDF per week
Estimated Hourly Salary: 1,742 CDF per hour
By working as Call Center And Customer Service Executive a person can save up to 28 USD per month or 341 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Congo, see costs of living in Congo.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Angola, Burundi, Central African Republic, Republic of the Congo, Rwanda, South Sudan, Tanzania, Uganda, Zambia.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Call Center And Customer Service Executive

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Congo

Data as of 2025

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