Home > Salary > Colombia > Hotline Support Clerk
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Estimated Yearly Salary: 16,912,079 COP
Estimated Monthly Salary: 1,409,340 COP
Estimated Weekly Salary: 325,232 COP per week
Estimated Hourly Salary: 8,131 COP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,361,046 COP
Estimated Weekly Salary: 314,087 COP per week
Estimated Hourly Salary: 7,852 COP per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 3,753 USD
Estimated Monthly Salary: 313 USD
Estimated Weekly Salary: 72 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 16,912,079 COP
Estimated Monthly Salary: 1,409,340 COP
Estimated Weekly Salary: 325,232 COP per week
Estimated Hourly Salary: 8,131 COP per hour
By working as Hotline Support Clerk a person can save up to 52 USD per month or 628 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Estimated Yearly Salary for Hotline Support Clerk
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Media director (55,401,588 COP per year, pre-tax.)
Youth sports coordinator (18,575,852 COP per year, pre-tax.)
Zookeeper (12,668,400 COP per year, pre-tax.)
Deliverer (9,525,703 COP per year, pre-tax.)
Framer construction (16,709,040 COP per year, pre-tax.)
Hotline Support Clerk salary in Colombia
Average Yearly Salary of Hotline Support Clerk in Colombia is approximately 16,912,079 COP (3,753 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Hotline Support Clerk do?
A hotline support clerk is responsible for providing assistance and guidance to customers who call in with inquiries or issues. They serve as the first point of contact for customers seeking help, and their main objective is to ensure customer satisfaction and resolve any problems efficiently. The duties of a hotline support clerk may include answering phone calls, responding to emails, troubleshooting technical issues, providing product information, documenting customer interactions, and escalating complex problems to higher-level support teams if necessary. Strong communication and problem-solving skills are essential for this role, as well as patience and empathy when dealing with customers.
Skills: hotline support, customer service, problem-solving, communication skills, technical support, customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Hotline Support Clerk make?
Salary details
How much does Hotline Support Clerk make?Estimated Yearly Salary: 16,912,079 COP
Estimated Monthly Salary: 1,409,340 COP
Estimated Weekly Salary: 325,232 COP per week
Estimated Hourly Salary: 8,131 COP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 16,332,547 COPEstimated Monthly Salary: 1,361,046 COP
Estimated Weekly Salary: 314,087 COP per week
Estimated Hourly Salary: 7,852 COP per hour
Last revision of data: 2024-01-05Hotline Support Clerk estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,753 USD
Estimated Monthly Salary: 313 USD
Estimated Weekly Salary: 72 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Colombia is a country located in South America. It has a population of approximately 50 million people and covers an area of about 1.1 million square kilometers. The country is known for its diverse landscapes, including the Andes Mountains, Amazon rainforest, and Caribbean coastline.
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Colombia.
Comparison shows that a person working as Hotline Support Clerk in Colombia earns on average:
0.63 times the average salary (or 63% of average salary).
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Hotline Support Clerk job salary compared to average salary in Colombia.
Comparison shows that a person working as Hotline Support Clerk in Colombia earns on average:
0.63 times the average salary (or 63% of average salary).
Is Hotline Support Clerk a well paid job?
No, our data shows that Hotline Support Clerk is typically not a well-paid job. The salary varies based on experience. Meaning that even though Hotline Support Clerk might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Hotline Support Clerk?
High salary for Hotline Support Clerk would be somewhere between 18,603,287 COP and 24,522,515 COP. However this is an estimation based on Gaussian Distribution.How much can you save working as Hotline Support Clerk in Colombia?
Living in Colombia the approximate monthly expenses are: 260 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 16,912,079 COP
Estimated Monthly Salary: 1,409,340 COP
Estimated Weekly Salary: 325,232 COP per week
Estimated Hourly Salary: 8,131 COP per hour
By working as Hotline Support Clerk a person can save up to 52 USD per month or 628 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ecuador, Peru, Brazil, Venezuela, Panama. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Hotline Support Clerk
Ecuador is 3,630 USD
Brazil is 4,691 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Colombia
(306,660,307 COP per year, pre-tax.)
2. Cardiologist
(254,459,006 COP per year, pre-tax.)
(247,209,986 COP per year, pre-tax.)
(238,795,833 COP per year, pre-tax.)
5. Neurosurgeon
(238,525,529 COP per year, pre-tax.)
(233,656,491 COP per year, pre-tax.)
(233,604,285 COP per year, pre-tax.)
8. Oncologist
(233,538,023 COP per year, pre-tax.)
(232,715,450 COP per year, pre-tax.)
(232,262,612 COP per year, pre-tax.)
Data as of 2025Random salary:
Media director (55,401,588 COP per year, pre-tax.)
Youth sports coordinator (18,575,852 COP per year, pre-tax.)
Zookeeper (12,668,400 COP per year, pre-tax.)
Deliverer (9,525,703 COP per year, pre-tax.)
Framer construction (16,709,040 COP per year, pre-tax.)
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The salary data presented here are intended for informational purposes only. While we attempt to ensure correctness, we cannot guarantee all figures is flawless. Users are advised to confirm salary details with official sources before making critical financial choices. Salary amounts may change due to negotiation, industry trends, and location. We disclaim responsibility for inaccuracies in the compensation data displayed.
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