Home > Salary > Colombia > Help Desk Operator
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Estimated Yearly Salary: 19,196,043 COP
Estimated Monthly Salary: 1,599,670 COP
Estimated Weekly Salary: 369,155 COP per week
Estimated Hourly Salary: 9,229 COP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,547,959 COP
Estimated Weekly Salary: 357,221 COP per week
Estimated Hourly Salary: 8,931 COP per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 4,247 USD
Estimated Monthly Salary: 354 USD
Estimated Weekly Salary: 82 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 19,196,043 COP
Estimated Monthly Salary: 1,599,670 COP
Estimated Weekly Salary: 369,155 COP per week
Estimated Hourly Salary: 9,229 COP per hour
By working as Help Desk Operator a person can save up to 94 USD per month or 1,122 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Estimated Yearly Salary for Help Desk Operator
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Rehabilitation services manager (55,949,340 COP per year, pre-tax.)
Event manager (26,413,200 COP per year, pre-tax.)
Manager water treatment (29,460,864 COP per year, pre-tax.)
Senior asic design engineer (61,719,120 COP per year, pre-tax.)
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Help Desk Operator salary in Colombia
Average Yearly Salary of Help Desk Operator in Colombia is approximately 19,196,043 COP (4,247 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Operator do?
A help desk operator is responsible for providing technical support and assistance to end-users, typically within an organization. They handle incoming inquiries and troubleshoot issues related to hardware, software, network connectivity, and other IT-related problems. The help desk operator must possess strong communication skills to effectively understand and address user queries, as well as the ability to diagnose and resolve technical issues promptly. They may also be involved in documenting and tracking support tickets, escalating complex problems to higher-level technicians or specialists, and updating knowledge bases or FAQs.
Skills: Help Desk Operator, Technical Support, Troubleshooting, Customer Service, IT Support, Communication Skills
Job industry: Customer service
Job industry: Customer service
How much does Help Desk Operator make?
Salary details
How much does Help Desk Operator make?Estimated Yearly Salary: 19,196,043 COP
Estimated Monthly Salary: 1,599,670 COP
Estimated Weekly Salary: 369,155 COP per week
Estimated Hourly Salary: 9,229 COP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 18,575,508 COPEstimated Monthly Salary: 1,547,959 COP
Estimated Weekly Salary: 357,221 COP per week
Estimated Hourly Salary: 8,931 COP per hour
Last revision of data: 2024-01-05Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 4,247 USD
Estimated Monthly Salary: 354 USD
Estimated Weekly Salary: 82 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Colombia is a country located in South America. It has a population of approximately 50 million people and covers an area of about 1.1 million square kilometers. The country is known for its diverse landscapes, including the Andes Mountains, Amazon rainforest, and Caribbean coastline.
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Colombia.
Comparison shows that a person working as Help Desk Operator in Colombia earns on average:
0.71 times the average salary (or 71% of average salary).
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Operator job salary compared to average salary in Colombia.
Comparison shows that a person working as Help Desk Operator in Colombia earns on average:
0.71 times the average salary (or 71% of average salary).
Is Help Desk Operator a well paid job?
No, our data shows that Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Operator?
High salary for Help Desk Operator would be somewhere between 21,115,647 COP and 27,834,262 COP. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Operator in Colombia?
Living in Colombia the approximate monthly expenses are: 260 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 19,196,043 COP
Estimated Monthly Salary: 1,599,670 COP
Estimated Weekly Salary: 369,155 COP per week
Estimated Hourly Salary: 9,229 COP per hour
By working as Help Desk Operator a person can save up to 94 USD per month or 1,122 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ecuador, Peru, Brazil, Venezuela, Panama. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Operator
Ecuador is 4,139 USD
Brazil is 5,322 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Colombia
(306,660,307 COP per year, pre-tax.)
2. Cardiologist
(254,459,006 COP per year, pre-tax.)
(247,209,986 COP per year, pre-tax.)
(238,795,833 COP per year, pre-tax.)
5. Neurosurgeon
(238,525,529 COP per year, pre-tax.)
(233,656,491 COP per year, pre-tax.)
(233,604,285 COP per year, pre-tax.)
8. Oncologist
(233,538,023 COP per year, pre-tax.)
(232,715,450 COP per year, pre-tax.)
(232,262,612 COP per year, pre-tax.)
Data as of 2025Random salary:
Rehabilitation services manager (55,949,340 COP per year, pre-tax.)
Event manager (26,413,200 COP per year, pre-tax.)
Manager water treatment (29,460,864 COP per year, pre-tax.)
Senior asic design engineer (61,719,120 COP per year, pre-tax.)
Technical designer apparel (37,383,046 COP per year, pre-tax.)
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