Customer Service Representative salary in Colombia

Average Yearly Salary of Customer Service Representative in Colombia is approximately 20,519,132 COP (4,536 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Customer Service Representative do?

A customer service representative is an individual responsible for providing assistance and support to customers regarding product inquiries, complaints, and general concerns. They act as the primary point of contact between the company and its customers, ensuring that all queries are addressed promptly and effectively. Customer service representatives communicate through various channels such as telephone, email, and live chat, maintaining a professional and courteous demeanor at all times. They strive to resolve customer issues in a satisfactory manner, escalating complex problems to higher levels if necessary. Additionally, they maintain accurate records of customer interactions and transactions, updating customer information as required.

Skills: customer service, problem-solving, communication skills, multitasking, conflict resolution, attention to detail
Job industry: Customer service

How much does Customer Service Representative make?

Difference in salary year over year or average salary increase is approximately 3 %


Want to check how your salary compares? Submit your own salary here

Salary comparison to National average

Is Customer Service Representative a well paid job?

No, our data shows that Customer Service Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Customer Service Representative might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Customer Service Representative?

High salary for Customer Service Representative would be somewhere between 22,571,045 COP and 29,752,741 COP. However this is an estimation based on Gaussian Distribution.

How much can you save working as Customer Service Representative in Colombia?

Living in Colombia the approximate monthly expenses are: 260 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 20,519,132 COP
Estimated Monthly Salary: 1,709,928 COP
Estimated Weekly Salary: 394,599 COP per week
Estimated Hourly Salary: 9,865 COP per hour
By working as Customer Service Representative a person can save up to 118 USD per month or 1,411 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in Colombia, see costs of living in Colombia.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Ecuador, Peru, Brazil, Venezuela, Panama.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Customer Service Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in Colombia

Data as of 2025

Random salary:
Nuclear medical technologist (34,229,520 COP per year, pre-tax.)
Safety adviser (43,557,562 COP per year, pre-tax.)
Electronic banking manager (24,052,034 COP per year, pre-tax.)
Electrical designer (32,665,094 COP per year, pre-tax.)
First-line supervisor manager of mechanics installers and repairers (35,483,609 COP per year, pre-tax.)

Feedback about these results