Home > Salary > Colombia > Call Center Agent
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Estimated Yearly Salary: 15,623,166 COP
Estimated Monthly Salary: 1,301,931 COP
Estimated Weekly Salary: 300,446 COP per week
Estimated Hourly Salary: 7,511 COP per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 1,254,238 COP
Estimated Weekly Salary: 289,440 COP per week
Estimated Hourly Salary: 7,236 COP per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 3,450 USD
Estimated Monthly Salary: 288 USD
Estimated Weekly Salary: 66 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 15,623,166 COP
Estimated Monthly Salary: 1,301,931 COP
Estimated Weekly Salary: 300,446 COP per week
Estimated Hourly Salary: 7,511 COP per hour
By working as Call Center Agent a person can save up to 27 USD per month or 325 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Estimated Yearly Salary for Call Center Agent
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Key account consultant (41,632,425 COP per year, pre-tax.)
Director of catering (34,908,055 COP per year, pre-tax.)
Sap sd functional analyst (43,550,450 COP per year, pre-tax.)
Food safety director (50,415,129 COP per year, pre-tax.)
Survey technician (16,432,203 COP per year, pre-tax.)
Call Center Agent salary in Colombia
Average Yearly Salary of Call Center Agent in Colombia is approximately 15,623,166 COP (3,450 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Agent do?
A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Skills: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence
Job industry: Customer service
Job industry: Customer service
How much does Call Center Agent make?
Salary details
How much does Call Center Agent make?Estimated Yearly Salary: 15,623,166 COP
Estimated Monthly Salary: 1,301,931 COP
Estimated Weekly Salary: 300,446 COP per week
Estimated Hourly Salary: 7,511 COP per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 15,050,855 COPEstimated Monthly Salary: 1,254,238 COP
Estimated Weekly Salary: 289,440 COP per week
Estimated Hourly Salary: 7,236 COP per hour
Last revision of data: 2024-01-05Call Center Agent estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 3,450 USD
Estimated Monthly Salary: 288 USD
Estimated Weekly Salary: 66 USD per week
Estimated Hourly Salary: 2 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Colombia is a country located in South America. It has a population of approximately 50 million people and covers an area of about 1.1 million square kilometers. The country is known for its diverse landscapes, including the Andes Mountains, Amazon rainforest, and Caribbean coastline.
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Colombia.
Comparison shows that a person working as Call Center Agent in Colombia earns on average:
0.58 times the average salary (or 58% of average salary).
Estimated national average yearly salary is 26,951,400 COP (6,510 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Agent job salary compared to average salary in Colombia.
Comparison shows that a person working as Call Center Agent in Colombia earns on average:
0.58 times the average salary (or 58% of average salary).
Is Call Center Agent a well paid job?
No, our data shows that Call Center Agent is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Agent might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Agent?
High salary for Call Center Agent would be somewhere between 17,185,483 COP and 22,653,591 COP. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Agent in Colombia?
Living in Colombia the approximate monthly expenses are: 260 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 15,623,166 COP
Estimated Monthly Salary: 1,301,931 COP
Estimated Weekly Salary: 300,446 COP per week
Estimated Hourly Salary: 7,511 COP per hour
By working as Call Center Agent a person can save up to 27 USD per month or 325 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Colombia, see costs of living in Colombia.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Ecuador, Peru, Brazil, Venezuela, Panama. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Agent
Ecuador is 3,350 USD
Brazil is 4,322 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Colombia
(306,660,307 COP per year, pre-tax.)
2. Cardiologist
(254,459,006 COP per year, pre-tax.)
(247,209,986 COP per year, pre-tax.)
(238,795,833 COP per year, pre-tax.)
5. Neurosurgeon
(238,525,529 COP per year, pre-tax.)
(233,656,491 COP per year, pre-tax.)
(233,604,285 COP per year, pre-tax.)
8. Oncologist
(233,538,023 COP per year, pre-tax.)
(232,715,450 COP per year, pre-tax.)
(232,262,612 COP per year, pre-tax.)
Data as of 2025Random salary:
Key account consultant (41,632,425 COP per year, pre-tax.)
Director of catering (34,908,055 COP per year, pre-tax.)
Sap sd functional analyst (43,550,450 COP per year, pre-tax.)
Food safety director (50,415,129 COP per year, pre-tax.)
Survey technician (16,432,203 COP per year, pre-tax.)
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