Home > Salary > China > User Support Specialist
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Estimated Yearly Salary: 114,821 CNY
Estimated Monthly Salary: 9,568 CNY
Estimated Weekly Salary: 2,208 CNY per week
Estimated Hourly Salary: 55 CNY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 9,244 CNY
Estimated Weekly Salary: 2,133 CNY per week
Estimated Hourly Salary: 53 CNY per hour
Last revision of data: 2024-01-02
Estimated Yearly Salary: 14,311 USD
Estimated Monthly Salary: 1,193 USD
Estimated Weekly Salary: 275 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 114,821 CNY
Estimated Monthly Salary: 9,568 CNY
Estimated Weekly Salary: 2,208 CNY per week
Estimated Hourly Salary: 55 CNY per hour
By working as User Support Specialist a person can save up to 679 USD per month or 8,143 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Estimated Yearly Salary for User Support Specialist
Last revision of data: 2025-01-04
Data as of 2025
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User Support Specialist salary in China
Average Yearly Salary of User Support Specialist in China is approximately 114,821 CNY (14,311 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does User Support Specialist do?
A User Support Specialist is responsible for providing technical assistance and support to users of computer systems, software, and hardware. They assist users in resolving technical issues, answering questions, and guiding them through troubleshooting processes. User Support Specialists may work in various industries and organizations, including technology companies, healthcare facilities, educational institutions, and government agencies.
Their primary duties include diagnosing and resolving technical problems, installing and configuring software and hardware, maintaining user accounts and permissions, and documenting issues and resolutions. They also provide training to users on how to effectively use computer systems and software applications.
Skills: User Support Specialist, Technical Assistance, Troubleshooting, Software Installation, Hardware Configuration, User Training.
Job industry: Information technology
Job industry: Information technology
How much does User Support Specialist make?
Salary details
How much does User Support Specialist make?Estimated Yearly Salary: 114,821 CNY
Estimated Monthly Salary: 9,568 CNY
Estimated Weekly Salary: 2,208 CNY per week
Estimated Hourly Salary: 55 CNY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 110,928 CNYEstimated Monthly Salary: 9,244 CNY
Estimated Weekly Salary: 2,133 CNY per week
Estimated Hourly Salary: 53 CNY per hour
Last revision of data: 2024-01-02User Support Specialist estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 14,311 USD
Estimated Monthly Salary: 1,193 USD
Estimated Weekly Salary: 275 USD per week
Estimated Hourly Salary: 7 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
China is a vast country located in East Asia. It has the largest population in the world, with over 1.4 billion people. The country covers an expansive area of approximately 9.6 million square kilometers. China shares borders with 14 countries and has diverse geographical features, including mountains, plateaus, and plains.
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in China.
Comparison shows that a person working as User Support Specialist in China earns on average:
1.25 times the average salary (or 125% of average salary).
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated User Support Specialist job salary compared to average salary in China.
Comparison shows that a person working as User Support Specialist in China earns on average:
1.25 times the average salary (or 125% of average salary).
Is User Support Specialist a well paid job?
Yes, our data shows that User Support Specialist is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for User Support Specialist?
High salary for User Support Specialist would be somewhere between 126,303 CNY and 166,490 CNY. However this is an estimation based on Gaussian Distribution.How much can you save working as User Support Specialist in China?
Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 114,821 CNY
Estimated Monthly Salary: 9,568 CNY
Estimated Weekly Salary: 2,208 CNY per week
Estimated Hourly Salary: 55 CNY per hour
By working as User Support Specialist a person can save up to 679 USD per month or 8,143 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for User Support Specialist
Russia is 14,312 USD
Afghanistan is 6,717 USD
Pakistan is 1,761 USD
India is 24,930 USD
Nepal is 8,171 USD
Vietnam is 4,474 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in China
(1,075,420 CNY per year, pre-tax.)
2. Cardiologist
(893,602 CNY per year, pre-tax.)
(861,748 CNY per year, pre-tax.)
4. Neurosurgeon
(835,990 CNY per year, pre-tax.)
(833,048 CNY per year, pre-tax.)
6. Urologist
(818,021 CNY per year, pre-tax.)
(817,649 CNY per year, pre-tax.)
(817,013 CNY per year, pre-tax.)
(813,232 CNY per year, pre-tax.)
10. Oncologist
(812,783 CNY per year, pre-tax.)
Data as of 2025Random salary:
Hse analyst (102,273 CNY per year, pre-tax.)
Cardiovascular technologist and technician (117,499 CNY per year, pre-tax.)
Contact tracer (56,170 CNY per year, pre-tax.)
Pastry sous chef (65,939 CNY per year, pre-tax.)
Public policy analyst (132,266 CNY per year, pre-tax.)
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