Home > Salary > China > Technical Support Representative
A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.
Estimated Yearly Salary: 71,891 CNY
Estimated Monthly Salary: 5,991 CNY
Estimated Weekly Salary: 1,383 CNY per week
Estimated Hourly Salary: 35 CNY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,789 CNY
Estimated Weekly Salary: 1,336 CNY per week
Estimated Hourly Salary: 33 CNY per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 8,977 USD
Estimated Monthly Salary: 748 USD
Estimated Weekly Salary: 173 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 71,891 CNY
Estimated Monthly Salary: 5,991 CNY
Estimated Weekly Salary: 1,383 CNY per week
Estimated Hourly Salary: 35 CNY per hour
By working as Technical Support Representative a person can save up to 234 USD per month or 2,809 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Estimated Yearly Salary for Technical Support Representative
Last revision of data: 2025-01-04
Data as of 2025
Random salary:
Foreign trade assistant (60,243 CNY per year, pre-tax.)
Company accountant (124,159 CNY per year, pre-tax.)
Multimedia production coordinator (69,195 CNY per year, pre-tax.)
Architect (166,960 CNY per year, pre-tax.)
Paralegal (81,078 CNY per year, pre-tax.)
Technical Support Representative salary in China
Average Yearly Salary of Technical Support Representative in China is approximately 71,891 CNY (8,977 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Representative do?
A Technical Support Representative is responsible for providing assistance and support to customers who are experiencing technical issues with a product or service. They are the first point of contact for customers seeking help, and their main objective is to resolve problems efficiently and effectively. This occupation requires excellent communication skills, as representatives must listen to customers' concerns, ask relevant questions, and provide clear instructions or solutions. They must possess a strong technical background and knowledge of the product or service they are supporting. Technical Support Representatives often work in call centers or customer service departments, utilizing various communication channels such as phone, email, or live chat. They may also be required to document customer interactions and escalate complex issues to higher-level support teams.
Skills: Technical Support, Customer Service, Troubleshooting, Communication Skills, Problem Solving, Call Center
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Representative make?
Salary details
How much does Technical Support Representative make?Estimated Yearly Salary: 71,891 CNY
Estimated Monthly Salary: 5,991 CNY
Estimated Weekly Salary: 1,383 CNY per week
Estimated Hourly Salary: 35 CNY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 69,472 CNYEstimated Monthly Salary: 5,789 CNY
Estimated Weekly Salary: 1,336 CNY per week
Estimated Hourly Salary: 33 CNY per hour
Last revision of data: 2024-01-05Technical Support Representative estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 8,977 USD
Estimated Monthly Salary: 748 USD
Estimated Weekly Salary: 173 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
China is a vast country located in East Asia. It has the largest population in the world, with over 1.4 billion people. The country covers an expansive area of approximately 9.6 million square kilometers. China shares borders with 14 countries and has diverse geographical features, including mountains, plateaus, and plains.
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Representative job salary compared to average salary in China.
Comparison shows that a person working as Technical Support Representative in China earns on average:
0.78 times the average salary (or 78% of average salary).
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Representative job salary compared to average salary in China.
Comparison shows that a person working as Technical Support Representative in China earns on average:
0.78 times the average salary (or 78% of average salary).
Is Technical Support Representative a well paid job?
No, our data shows that Technical Support Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Technical Support Representative might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Technical Support Representative?
High salary for Technical Support Representative would be somewhere between 79,080 CNY and 104,242 CNY. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Representative in China?
Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 71,891 CNY
Estimated Monthly Salary: 5,991 CNY
Estimated Weekly Salary: 1,383 CNY per week
Estimated Hourly Salary: 35 CNY per hour
By working as Technical Support Representative a person can save up to 234 USD per month or 2,809 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Representative
Russia is 8,944 USD
Afghanistan is 4,192 USD
Pakistan is 1,103 USD
India is 15,642 USD
Nepal is 5,141 USD
Vietnam is 2,799 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in China
(1,075,420 CNY per year, pre-tax.)
2. Cardiologist
(893,602 CNY per year, pre-tax.)
(861,748 CNY per year, pre-tax.)
4. Neurosurgeon
(835,990 CNY per year, pre-tax.)
(833,048 CNY per year, pre-tax.)
6. Urologist
(818,021 CNY per year, pre-tax.)
(817,649 CNY per year, pre-tax.)
(817,013 CNY per year, pre-tax.)
(813,232 CNY per year, pre-tax.)
10. Oncologist
(812,783 CNY per year, pre-tax.)
Data as of 2025Random salary:
Foreign trade assistant (60,243 CNY per year, pre-tax.)
Company accountant (124,159 CNY per year, pre-tax.)
Multimedia production coordinator (69,195 CNY per year, pre-tax.)
Architect (166,960 CNY per year, pre-tax.)
Paralegal (81,078 CNY per year, pre-tax.)
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