Home > Salary > China > Technical Support Analyst
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Estimated Yearly Salary: 105,539 CNY
Estimated Monthly Salary: 8,795 CNY
Estimated Weekly Salary: 2,030 CNY per week
Estimated Hourly Salary: 51 CNY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 8,497 CNY
Estimated Weekly Salary: 1,961 CNY per week
Estimated Hourly Salary: 49 CNY per hour
Last revision of data: 2024-01-08
Estimated Yearly Salary: 13,163 USD
Estimated Monthly Salary: 1,097 USD
Estimated Weekly Salary: 253 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 105,539 CNY
Estimated Monthly Salary: 8,795 CNY
Estimated Weekly Salary: 2,030 CNY per week
Estimated Hourly Salary: 51 CNY per hour
By working as Technical Support Analyst a person can save up to 583 USD per month or 6,995 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Estimated Yearly Salary for Technical Support Analyst
Last revision of data: 2025-01-04
Data as of 2025
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Technical Support Analyst salary in China
Average Yearly Salary of Technical Support Analyst in China is approximately 105,539 CNY (13,163 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Technical Support Analyst do?
A technical support analyst is responsible for providing assistance and guidance to customers or employees facing technical issues with computer systems, software applications, or electronic devices. They diagnose and troubleshoot problems, identify solutions, and ensure smooth operation of technology infrastructure. Technical support analysts may communicate with customers via phone, email, or chat, and they document and track all incidents and resolutions in a ticketing system. They also collaborate with other IT professionals to resolve complex issues and escalate problems when necessary. Additionally, technical support analysts may provide training to users on how to effectively utilize technology resources.
Skills: technical support, analyst, troubleshooting, customer service, IT support, problem-solving
Job industry: Information technology
Job industry: Information technology
How much does Technical Support Analyst make?
Salary details
How much does Technical Support Analyst make?Estimated Yearly Salary: 105,539 CNY
Estimated Monthly Salary: 8,795 CNY
Estimated Weekly Salary: 2,030 CNY per week
Estimated Hourly Salary: 51 CNY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 101,968 CNYEstimated Monthly Salary: 8,497 CNY
Estimated Weekly Salary: 1,961 CNY per week
Estimated Hourly Salary: 49 CNY per hour
Last revision of data: 2024-01-08Technical Support Analyst estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 13,163 USD
Estimated Monthly Salary: 1,097 USD
Estimated Weekly Salary: 253 USD per week
Estimated Hourly Salary: 6 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
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Salary comparison to National average
China is a vast country located in East Asia. It has the largest population in the world, with over 1.4 billion people. The country covers an expansive area of approximately 9.6 million square kilometers. China shares borders with 14 countries and has diverse geographical features, including mountains, plateaus, and plains.
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in China.
Comparison shows that a person working as Technical Support Analyst in China earns on average:
1.15 times the average salary (or 115% of average salary).
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Technical Support Analyst job salary compared to average salary in China.
Comparison shows that a person working as Technical Support Analyst in China earns on average:
1.15 times the average salary (or 115% of average salary).
Is Technical Support Analyst a well paid job?
Yes, our data show that Technical Support Analyst is an averagely well paid job that still allows for some yearly savings. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Technical Support Analyst?
High salary for Technical Support Analyst would be somewhere between 116,093 CNY and 153,032 CNY. However this is an estimation based on Gaussian Distribution.How much can you save working as Technical Support Analyst in China?
Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 105,539 CNY
Estimated Monthly Salary: 8,795 CNY
Estimated Weekly Salary: 2,030 CNY per week
Estimated Hourly Salary: 51 CNY per hour
By working as Technical Support Analyst a person can save up to 583 USD per month or 6,995 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Technical Support Analyst
Russia is 13,128 USD
Afghanistan is 6,175 USD
Pakistan is 1,625 USD
India is 23,003 USD
Nepal is 7,550 USD
Vietnam is 4,105 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in China
(1,075,420 CNY per year, pre-tax.)
2. Cardiologist
(893,602 CNY per year, pre-tax.)
(861,748 CNY per year, pre-tax.)
4. Neurosurgeon
(835,990 CNY per year, pre-tax.)
(833,048 CNY per year, pre-tax.)
6. Urologist
(818,021 CNY per year, pre-tax.)
(817,649 CNY per year, pre-tax.)
(817,013 CNY per year, pre-tax.)
(813,232 CNY per year, pre-tax.)
10. Oncologist
(812,783 CNY per year, pre-tax.)
Data as of 2025Random salary:
Records technician (64,992 CNY per year, pre-tax.)
Mortgage claims analyst (63,500 CNY per year, pre-tax.)
Delivery service driver (69,472 CNY per year, pre-tax.)
Ar administrator (131,771 CNY per year, pre-tax.)
Laser engineer (187,128 CNY per year, pre-tax.)
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