Product Support Specialist Internet Services salary in China

Average Yearly Salary of Product Support Specialist Internet Services in China is approximately 54,444 CNY (6,821 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Product Support Specialist Internet Services do?

A product support specialist in internet services is responsible for providing technical assistance and support to customers using internet-based products or services. They troubleshoot and resolve customer issues, answer inquiries, and provide guidance on product features and functionality. This role requires strong communication skills to effectively communicate complex technical information to non-technical users. The specialist may also collaborate with other teams, such as engineering or product development, to identify and resolve recurring issues or improve product performance. They must stay up-to-date with the latest industry trends and technologies to provide accurate and timely support. Overall, the product support specialist ensures customer satisfaction by delivering high-quality technical support and ensuring a smooth user experience.

Skills: Product Support, Internet Services, Technical Assistance, Troubleshooting, Customer Support, Communication Skills
Job industry: Technology

How much does Product Support Specialist Internet Services make?

Difference in salary year over year or average salary increase is approximately 3 %


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Salary comparison to National average

Is Product Support Specialist Internet Services a well paid job?

No, our data shows that Product Support Specialist Internet Services is typically not a well-paid job. The salary varies based on experience. Meaning that even though Product Support Specialist Internet Services might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Product Support Specialist Internet Services?

High salary for Product Support Specialist Internet Services would be somewhere between 59,888 CNY and 78,944 CNY. However this is an estimation based on Gaussian Distribution.

How much can you save working as Product Support Specialist Internet Services in China?

Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 54,444 CNY
Estimated Monthly Salary: 4,537 CNY
Estimated Weekly Salary: 1,047 CNY per week
Estimated Hourly Salary: 26 CNY per hour
By working as Product Support Specialist Internet Services a person can save up to 54 USD per month or 653 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in China, see costs of living in China.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Product Support Specialist Internet Services

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in China

Data as of 2025

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