Home > Salary > China > Help Desk Associate
A Help Desk Associate is responsible for providing technical support and assistance to end-users in an organization. They troubleshoot and resolve software, hardware, and network issues through phone calls, emails, or in-person interactions. They assist users with setting up new accounts, installing software, and configuring systems. Help Desk Associates also document and track all reported incidents in a ticketing system, ensuring timely resolution and maintaining accurate records. They may escalate complex problems to higher-level support teams and collaborate with other IT professionals to identify and implement solutions. Strong communication skills, patience, and problem-solving abilities are essential for success in this role.
Estimated Yearly Salary: 71,849 CNY
Estimated Monthly Salary: 5,987 CNY
Estimated Weekly Salary: 1,382 CNY per week
Estimated Hourly Salary: 35 CNY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 5,789 CNY
Estimated Weekly Salary: 1,336 CNY per week
Estimated Hourly Salary: 33 CNY per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 9,022 USD
Estimated Monthly Salary: 752 USD
Estimated Weekly Salary: 174 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
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Estimated Yearly Salary: 71,849 CNY
Estimated Monthly Salary: 5,987 CNY
Estimated Weekly Salary: 1,382 CNY per week
Estimated Hourly Salary: 35 CNY per hour
By working as Help Desk Associate a person can save up to 238 USD per month or 2,854 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Estimated Yearly Salary for Help Desk Associate
Last revision of data: 2025-01-04
Data as of 2025
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Help Desk Associate salary in China
Average Yearly Salary of Help Desk Associate in China is approximately 71,849 CNY (9,022 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Help Desk Associate do?

Skills: Help Desk Support, Technical Support, Troubleshooting, Customer Service, IT Support, Incident Management
Job industry: Information technology
Job industry: Information technology
How much does Help Desk Associate make?
Salary details
How much does Help Desk Associate make?Estimated Yearly Salary: 71,849 CNY
Estimated Monthly Salary: 5,987 CNY
Estimated Weekly Salary: 1,382 CNY per week
Estimated Hourly Salary: 35 CNY per hour
Comparing salary to last year:
Estimated Yearly Salary: 69,472 CNYEstimated Monthly Salary: 5,789 CNY
Estimated Weekly Salary: 1,336 CNY per week
Estimated Hourly Salary: 33 CNY per hour
Help Desk Associate estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 9,022 USD
Estimated Monthly Salary: 752 USD
Estimated Weekly Salary: 174 USD per week
Estimated Hourly Salary: 4 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
China is a vast country located in East Asia. It has the largest population in the world, with over 1.4 billion people. The country covers an expansive area of approximately 9.6 million square kilometers. China shares borders with 14 countries and has diverse geographical features, including mountains, plateaus, and plains.
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in China.
Comparison shows that a person working as Help Desk Associate in China earns on average:
0.78 times the average salary (or 78% of average salary).
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Help Desk Associate job salary compared to average salary in China.
Comparison shows that a person working as Help Desk Associate in China earns on average:
0.78 times the average salary (or 78% of average salary).
Is Help Desk Associate a well paid job?
No, our data shows that Help Desk Associate is typically not a well-paid job. The salary varies based on experience. Meaning that even though Help Desk Associate might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Help Desk Associate?
High salary for Help Desk Associate would be somewhere between 79,034 CNY and 104,181 CNY. However this is an estimation based on Gaussian Distribution.How much can you save working as Help Desk Associate in China?
Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 71,849 CNY
Estimated Monthly Salary: 5,987 CNY
Estimated Weekly Salary: 1,382 CNY per week
Estimated Hourly Salary: 35 CNY per hour
By working as Help Desk Associate a person can save up to 238 USD per month or 2,854 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Help Desk Associate
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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4. Neurosurgeon
(835,990 CNY per year, pre-tax.)
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6. Urologist
(818,021 CNY per year, pre-tax.)
(817,649 CNY per year, pre-tax.)
(817,013 CNY per year, pre-tax.)
(813,232 CNY per year, pre-tax.)
10. Oncologist
(812,783 CNY per year, pre-tax.)
Random salary:
Management and program analyst (113,974 CNY per year, pre-tax.)
Welding supervisor (70,830 CNY per year, pre-tax.)
Chief obstetrician gynecologist (obgyn) (427,400 CNY per year, pre-tax.)
Law enforcement park ranger (109,825 CNY per year, pre-tax.)
Medical unit manager (117,230 CNY per year, pre-tax.)
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