Home > Salary > China > Customer Support Engineer
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Estimated Yearly Salary: 137,030 CNY
Estimated Monthly Salary: 11,419 CNY
Estimated Weekly Salary: 2,635 CNY per week
Estimated Hourly Salary: 66 CNY per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 11,019 CNY
Estimated Weekly Salary: 2,543 CNY per week
Estimated Hourly Salary: 64 CNY per hour
Last revision of data: 2024-01-07
Estimated Yearly Salary: 17,127 USD
Estimated Monthly Salary: 1,427 USD
Estimated Weekly Salary: 329 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 137,030 CNY
Estimated Monthly Salary: 11,419 CNY
Estimated Weekly Salary: 2,635 CNY per week
Estimated Hourly Salary: 66 CNY per hour
By working as Customer Support Engineer a person can save up to 913 USD per month or 10,959 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Estimated Yearly Salary for Customer Support Engineer
Last revision of data: 2025-01-04
Data as of 2025
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Customer Support Engineer salary in China
Average Yearly Salary of Customer Support Engineer in China is approximately 137,030 CNY (17,127 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Customer Support Engineer do?
A customer support engineer is responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They serve as the primary point of contact for customers, troubleshooting problems, answering inquiries, and resolving any technical issues they may encounter. Customer support engineers must possess strong problem-solving skills and have a deep understanding of the product or service they are supporting. They may work directly with customers over the phone, via email, or through live chat systems.
Skills: customer support, technical assistance, problem-solving, troubleshooting, customer service, communication skills
Job industry: Technology
Job industry: Technology
How much does Customer Support Engineer make?
Salary details
How much does Customer Support Engineer make?Estimated Yearly Salary: 137,030 CNY
Estimated Monthly Salary: 11,419 CNY
Estimated Weekly Salary: 2,635 CNY per week
Estimated Hourly Salary: 66 CNY per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 132,224 CNYEstimated Monthly Salary: 11,019 CNY
Estimated Weekly Salary: 2,543 CNY per week
Estimated Hourly Salary: 64 CNY per hour
Last revision of data: 2024-01-07Customer Support Engineer estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 17,127 USD
Estimated Monthly Salary: 1,427 USD
Estimated Weekly Salary: 329 USD per week
Estimated Hourly Salary: 8 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
China is a vast country located in East Asia. It has the largest population in the world, with over 1.4 billion people. The country covers an expansive area of approximately 9.6 million square kilometers. China shares borders with 14 countries and has diverse geographical features, including mountains, plateaus, and plains.
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in China.
Comparison shows that a person working as Customer Support Engineer in China earns on average:
1.49 times the average salary (or 149% of average salary).
Estimated national average yearly salary is 92,134 CNY (12,850 USD). Value indicated is pre-tax. Below graph shows estimated Customer Support Engineer job salary compared to average salary in China.
Comparison shows that a person working as Customer Support Engineer in China earns on average:
1.49 times the average salary (or 149% of average salary).
Is Customer Support Engineer a well paid job?
Yes, our data shows that Customer Support Engineer is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Customer Support Engineer?
High salary for Customer Support Engineer would be somewhere between 150,733 CNY and 198,694 CNY. However this is an estimation based on Gaussian Distribution.How much can you save working as Customer Support Engineer in China?
Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 137,030 CNY
Estimated Monthly Salary: 11,419 CNY
Estimated Weekly Salary: 2,635 CNY per week
Estimated Hourly Salary: 66 CNY per hour
By working as Customer Support Engineer a person can save up to 913 USD per month or 10,959 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in China, see costs of living in China.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Customer Support Engineer
Russia is 17,097 USD
Afghanistan is 7,990 USD
Pakistan is 2,106 USD
India is 29,836 USD
Nepal is 9,746 USD
Vietnam is 5,345 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in China
(1,075,420 CNY per year, pre-tax.)
2. Cardiologist
(893,602 CNY per year, pre-tax.)
(861,748 CNY per year, pre-tax.)
4. Neurosurgeon
(835,990 CNY per year, pre-tax.)
(833,048 CNY per year, pre-tax.)
6. Urologist
(818,021 CNY per year, pre-tax.)
(817,649 CNY per year, pre-tax.)
(817,013 CNY per year, pre-tax.)
(813,232 CNY per year, pre-tax.)
10. Oncologist
(812,783 CNY per year, pre-tax.)
Data as of 2025Random salary:
Palliative care coordinator (69,472 CNY per year, pre-tax.)
Allocation analyst (77,343 CNY per year, pre-tax.)
Home health aide (hha), certified (40,539 CNY per year, pre-tax.)
Bridge repair crew person (49,304 CNY per year, pre-tax.)
3d environment artist (122,136 CNY per year, pre-tax.)
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