Call Center Representative salary in China

Average Yearly Salary of Call Center Representative in China is approximately 63,954 CNY (7,984 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.

What does Call Center Representative do?

A call center representative is a professional who handles incoming and outgoing customer calls on behalf of a company or organization. Their primary responsibility is to provide excellent customer service by addressing inquiries, resolving complaints, and offering information about products or services. Call center representatives must possess strong communication skills, as they interact with customers from diverse backgrounds and may need to de-escalate tense situations. They are expected to have a good knowledge of the company's products or services, policies, and procedures to effectively assist customers. Attention to detail, problem-solving abilities, and the ability to multitask are essential for success in this role. Call center representatives may also be required to document customer interactions, update customer records, and follow up on customer issues.

Skills: Customer service, Communication skills, Problem-solving, Multitasking, Attention to detail, Documentation
Job industry: Customer service

How much does Call Center Representative make?

Difference in salary year over year or average salary increase is approximately 4 %


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Salary comparison to National average

Is Call Center Representative a well paid job?

No, our data shows that Call Center Representative is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Representative might be a low paying job, with experience the salary might increase to satisfactory levels.

What is considered a high salary for Call Center Representative?

High salary for Call Center Representative would be somewhere between 70,349 CNY and 92,733 CNY. However this is an estimation based on Gaussian Distribution.

How much can you save working as Call Center Representative in China?

Living in China the approximate monthly expenses are: 514 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.

Estimated Yearly Salary: 63,954 CNY
Estimated Monthly Salary: 5,330 CNY
Estimated Weekly Salary: 1,230 CNY per week
Estimated Hourly Salary: 31 CNY per hour
By working as Call Center Representative a person can save up to 151 USD per month or 1,816 USD yearly. Values are pre-tax.

NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.

For more information regarding expenses in China, see costs of living in China.

Salary comparison to region and neighbouring coutries

Country's neighbours are: Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Afghanistan, Pakistan, India, Nepal, Bhutan, Myanmar (Burma), Laos, Vietnam, North Korea.
To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).

Estimated Yearly Salary for Call Center Representative

Last revision of data: 2025-01-04

Salary increase per years of experience

Based on data available the salary increase per years of experience is as following

0 years (beginner) equals base salary

1 to 5 years of experience yields +12% salary increase

6 to 10 years of experience yields +25% salary increase

11 to 15 years of experience yields +16% salary increase

16 to 25 years of experience yields +9% salary increase

more than 25 years of experience yields +10% salary increase

NOTE: Details based on limited set of data. Percentages may vary. The salary increase over years of experience can vary widely based on factors such as job industry, job role, location, company size, and individual performance. To gain even larger increase in salary one is advised to switch jobs and / or employer.

Top 10 highest salaries in China

Data as of 2025

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