Home > Salary > Canada > It Help Desk Operator
An IT Help Desk Operator is responsible for providing technical assistance and support to end-users who are experiencing computer hardware or software issues. They troubleshoot problems, diagnose issues, and resolve technical queries via phone, email, or in-person. The Help Desk Operator assists in setting up new equipment, installing software, and ensuring all systems are functioning properly. They also maintain records of customer interactions and resolutions, as well as update knowledge base articles and documentation.
Estimated Yearly Salary: 39,365 CAD
Estimated Monthly Salary: 3,280 CAD
Estimated Weekly Salary: 757 CAD per week
Estimated Hourly Salary: 19 CAD per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 3,175 CAD
Estimated Weekly Salary: 733 CAD per week
Estimated Hourly Salary: 18 CAD per hour
Last revision of data: 2024-01-05
Estimated Yearly Salary: 39,408 USD
Estimated Monthly Salary: 3,284 USD
Estimated Weekly Salary: 758 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 39,365 CAD
Estimated Monthly Salary: 3,280 CAD
Estimated Weekly Salary: 757 CAD per week
Estimated Hourly Salary: 19 CAD per hour
By working as It Help Desk Operator a person can save up to 1,166 USD per month or 13,987 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Canada, see costs of living in Canada.
Estimated Yearly Salary for It Help Desk Operator
United States Of America is 42,605 USD
8%
Details on It Help Desk Operator salary in United States Of America
Last revision of data: 2025-01-04
Data as of 2025
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It Help Desk Operator salary in Canada
Average Yearly Salary of It Help Desk Operator in Canada is approximately 39,365 CAD (39,408 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does It Help Desk Operator do?

Skills: IT support, Technical assistance, Troubleshooting, Customer service, Computer hardware, Software issues
Job industry: Information technology
Job industry: Information technology
How much does It Help Desk Operator make?
Salary details
How much does It Help Desk Operator make?Estimated Yearly Salary: 39,365 CAD
Estimated Monthly Salary: 3,280 CAD
Estimated Weekly Salary: 757 CAD per week
Estimated Hourly Salary: 19 CAD per hour
Comparing salary to last year:
Estimated Yearly Salary: 38,099 CADEstimated Monthly Salary: 3,175 CAD
Estimated Weekly Salary: 733 CAD per week
Estimated Hourly Salary: 18 CAD per hour
It Help Desk Operator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 39,408 USD
Estimated Monthly Salary: 3,284 USD
Estimated Weekly Salary: 758 USD per week
Estimated Hourly Salary: 19 USD per hour
Difference in salary year over year or average salary increase is approximately
About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
Please type in your occupation and select desired country to see latest trends in salaries.
Country:
Salary comparison to National average
Canada is a vast country located in North America. It has a population of approximately 38 million people, making it the second-largest country by land area and the tenth-largest by population. With a total area of about 9.98 million square kilometers, Canada is known for its breathtaking landscapes, including mountains, forests, lakes, and coastlines.
Estimated national average yearly salary is 70,966 CAD (52,960 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Canada.
Comparison shows that a person working as It Help Desk Operator in Canada earns on average:
0.55 times the average salary (or 55% of average salary).
Estimated national average yearly salary is 70,966 CAD (52,960 USD). Value indicated is pre-tax. Below graph shows estimated It Help Desk Operator job salary compared to average salary in Canada.
Comparison shows that a person working as It Help Desk Operator in Canada earns on average:
0.55 times the average salary (or 55% of average salary).
Is It Help Desk Operator a well paid job?
No, our data shows that It Help Desk Operator is typically not a well-paid job. The salary varies based on experience. Meaning that even though It Help Desk Operator might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for It Help Desk Operator?
High salary for It Help Desk Operator would be somewhere between 43,302 CAD and 57,079 CAD. However this is an estimation based on Gaussian Distribution.How much can you save working as It Help Desk Operator in Canada?
Living in Canada the approximate monthly expenses are: 2,118 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 39,365 CAD
Estimated Monthly Salary: 3,280 CAD
Estimated Weekly Salary: 757 CAD per week
Estimated Hourly Salary: 19 CAD per hour
By working as It Help Desk Operator a person can save up to 1,166 USD per month or 13,987 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Canada, see costs of living in Canada.
Salary comparison to region and neighbouring coutries
Country's neighbours are: United States of America. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for It Help Desk Operator

Details on It Help Desk Operator salary in United States Of America
Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
- 6 to 10 years of experience yields
- 11 to 15 years of experience yields
- 16 to 25 years of experience yields
- more than 25 years of experience yields
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Random salary:
Web application developer (69,309 CAD per year, pre-tax.)
Business continuity and business planning analyst (81,611 CAD per year, pre-tax.)
Hvac controls engineer (83,030 CAD per year, pre-tax.)
Supervisor manager of personal service workers (59,611 CAD per year, pre-tax.)
Senior brand manager (113,498 CAD per year, pre-tax.)
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