Home > Salary > Brunei > Utility Complaints Investigator
A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Estimated Yearly Salary: 60,279 BND
Estimated Monthly Salary: 5,023 BND
Estimated Weekly Salary: 1,159 BND per week
Estimated Hourly Salary: 29 BND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 4,850 BND
Estimated Weekly Salary: 1,119 BND per week
Estimated Hourly Salary: 28 BND per hour
Last revision of data: 2024-01-03
Estimated Yearly Salary: 60,111 USD
Estimated Monthly Salary: 5,009 USD
Estimated Weekly Salary: 1,156 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 60,279 BND
Estimated Monthly Salary: 5,023 BND
Estimated Weekly Salary: 1,159 BND per week
Estimated Hourly Salary: 29 BND per hour
By working as Utility Complaints Investigator a person can save up to 3,753 USD per month or 45,034 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brunei, see costs of living in Brunei.
Estimated Yearly Salary for Utility Complaints Investigator
Last revision of data: 2025-01-04
Data as of 2025
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Utility Complaints Investigator salary in Brunei
Average Yearly Salary of Utility Complaints Investigator in Brunei is approximately 60,279 BND (60,111 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Utility Complaints Investigator do?
A utility complaints investigator is responsible for investigating and resolving complaints related to utility services such as electricity, gas, water, and telecommunications. They receive complaints from customers regarding billing issues, service interruptions, meter inaccuracies, or other concerns, and conduct thorough investigations to determine the cause of the complaint. This involves reviewing customer accounts, conducting site visits, interviewing relevant parties, and analyzing data to identify any discrepancies or errors. The investigator works closely with utility companies, regulatory bodies, and customers to resolve complaints in a fair and timely manner. They may also provide recommendations for process improvements to prevent future complaints. Excellent communication, problem-solving, and analytical skills are essential for this role, as well as knowledge of utility regulations and customer service principles.
Skills: Utility complaints investigator, Complaint resolution, Customer service, Regulatory compliance, Problem-solving, Analytical skills
Job industry: Utilities
Job industry: Utilities
How much does Utility Complaints Investigator make?
Salary details
How much does Utility Complaints Investigator make?Estimated Yearly Salary: 60,279 BND
Estimated Monthly Salary: 5,023 BND
Estimated Weekly Salary: 1,159 BND per week
Estimated Hourly Salary: 29 BND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 58,203 BNDEstimated Monthly Salary: 4,850 BND
Estimated Weekly Salary: 1,119 BND per week
Estimated Hourly Salary: 28 BND per hour
Last revision of data: 2024-01-03Utility Complaints Investigator estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 60,111 USD
Estimated Monthly Salary: 5,009 USD
Estimated Weekly Salary: 1,156 USD per week
Estimated Hourly Salary: 29 USD per hour
Difference in salary year over year or average salary increase is approximately
4 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Brunei, officially known as the Nation of Brunei, the Abode of Peace, is a small sovereign state located on the island of Borneo in Southeast Asia. With a population of approximately 460,000 people, it is one of the least populated countries in the region. The country covers an area of around 5,765 square kilometers, making it relatively small in size.
Estimated national average yearly salary is 42,498 BND (31,410 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Brunei.
Comparison shows that a person working as Utility Complaints Investigator in Brunei earns on average:
1.42 times the average salary (or 142% of average salary).
Estimated national average yearly salary is 42,498 BND (31,410 USD). Value indicated is pre-tax. Below graph shows estimated Utility Complaints Investigator job salary compared to average salary in Brunei.
Comparison shows that a person working as Utility Complaints Investigator in Brunei earns on average:
1.42 times the average salary (or 142% of average salary).
Is Utility Complaints Investigator a well paid job?
Yes, our data shows that Utility Complaints Investigator is a well paid job. With years and experience the salary might increase even further, resulting in higher satisfaction.What is considered a high salary for Utility Complaints Investigator?
High salary for Utility Complaints Investigator would be somewhere between 66,307 BND and 87,405 BND. However this is an estimation based on Gaussian Distribution.How much can you save working as Utility Complaints Investigator in Brunei?
Living in Brunei the approximate monthly expenses are: 1,256 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 60,279 BND
Estimated Monthly Salary: 5,023 BND
Estimated Weekly Salary: 1,159 BND per week
Estimated Hourly Salary: 29 BND per hour
By working as Utility Complaints Investigator a person can save up to 3,753 USD per month or 45,034 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brunei, see costs of living in Brunei.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Utility Complaints Investigator
Malaysia is 34,090 USD
Indonesia is 20,334 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Brunei
(328,032 BND per year, pre-tax.)
2. Cardiologist
(272,335 BND per year, pre-tax.)
(264,617 BND per year, pre-tax.)
4. Neurosurgeon
(255,502 BND per year, pre-tax.)
(254,529 BND per year, pre-tax.)
6. Urologist
(249,680 BND per year, pre-tax.)
7. Oncologist
(249,192 BND per year, pre-tax.)
(249,041 BND per year, pre-tax.)
(248,374 BND per year, pre-tax.)
(248,248 BND per year, pre-tax.)
Data as of 2025Random salary:
Bo developer (60,771 BND per year, pre-tax.)
Loannote teller (24,649 BND per year, pre-tax.)
Advertising promotions manager (39,428 BND per year, pre-tax.)
Endocrinologist (metabolic) (119,829 BND per year, pre-tax.)
Bartender hotel (12,786 BND per year, pre-tax.)
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