Home > Salary > Brunei > Call Center Supervisor
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Estimated Yearly Salary: 31,181 BND
Estimated Monthly Salary: 2,598 BND
Estimated Weekly Salary: 600 BND per week
Estimated Hourly Salary: 15 BND per hour
Values are pre-tax
Last revision of data: 2025-01-04
Estimated Monthly Salary: 2,511 BND
Estimated Weekly Salary: 579 BND per week
Estimated Hourly Salary: 14 BND per hour
Last revision of data: 2024-01-09
Estimated Yearly Salary: 31,285 USD
Estimated Monthly Salary: 2,607 USD
Estimated Weekly Salary: 602 USD per week
Estimated Hourly Salary: 15 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %
Data confidence is - relatively high
Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Estimated Yearly Salary: 31,181 BND
Estimated Monthly Salary: 2,598 BND
Estimated Weekly Salary: 600 BND per week
Estimated Hourly Salary: 15 BND per hour
By working as Call Center Supervisor a person can save up to 1,351 USD per month or 16,208 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brunei, see costs of living in Brunei.
Estimated Yearly Salary for Call Center Supervisor
Last revision of data: 2025-01-04
Data as of 2025
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Call Center Supervisor salary in Brunei
Average Yearly Salary of Call Center Supervisor in Brunei is approximately 31,181 BND (31,285 USD). Data is for 2025 and indicates a pre-tax value. The salary itself depends on multiple factors such as seniority, job performance, certifications, experience or any other bonuses. The value indicated is an average amount based on records we have in database. Real values may vary. The data is for orientational purposes.
What does Call Center Supervisor do?
A call center supervisor is responsible for overseeing the operations and performance of a team of call center agents. They ensure that customer service representatives are meeting their targets, handling customer inquiries effectively, and providing excellent service. The supervisor monitors call quality, provides feedback and coaching to agents, and identifies areas for improvement in processes or training. They may also handle escalated customer complaints or complex issues, ensuring resolution and customer satisfaction. Additionally, call center supervisors analyze data and generate reports to track team performance and identify trends or areas of improvement. They collaborate with other supervisors and managers to develop strategies for achieving departmental goals and maintaining high levels of customer satisfaction.
Skills: Call center, Supervisor, Customer service, Team management, Performance monitoring, Customer satisfaction
Job industry: Customer service
Job industry: Customer service
How much does Call Center Supervisor make?
Salary details
How much does Call Center Supervisor make?Estimated Yearly Salary: 31,181 BND
Estimated Monthly Salary: 2,598 BND
Estimated Weekly Salary: 600 BND per week
Estimated Hourly Salary: 15 BND per hour
Values are pre-tax Last revision of data: 2025-01-04Comparing salary to last year:
Estimated Yearly Salary: 30,128 BNDEstimated Monthly Salary: 2,511 BND
Estimated Weekly Salary: 579 BND per week
Estimated Hourly Salary: 14 BND per hour
Last revision of data: 2024-01-09Call Center Supervisor estimated salary in USD
For easier comparison here is an estimated salary in USD:Estimated Yearly Salary: 31,285 USD
Estimated Monthly Salary: 2,607 USD
Estimated Weekly Salary: 602 USD per week
Estimated Hourly Salary: 15 USD per hour
Difference in salary year over year or average salary increase is approximately
3 %About these results
Data confidence is - relatively high Data fetched from dabase: 14 submissions.
Results are anonymized. Amounts indicated are pre-tax, meaning no deductionts yet have been made to the basic salary. Salaries where there are less than 3 entries are not displayed.
Want to check how your salary compares? Submit your own salary here
Compare salary to other countries
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Country:
Salary comparison to National average
Brunei, officially known as the Nation of Brunei, the Abode of Peace, is a small sovereign state located on the island of Borneo in Southeast Asia. With a population of approximately 460,000 people, it is one of the least populated countries in the region. The country covers an area of around 5,765 square kilometers, making it relatively small in size.
Estimated national average yearly salary is 42,498 BND (31,410 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Brunei.
Comparison shows that a person working as Call Center Supervisor in Brunei earns on average:
0.73 times the average salary (or 73% of average salary).
Estimated national average yearly salary is 42,498 BND (31,410 USD). Value indicated is pre-tax. Below graph shows estimated Call Center Supervisor job salary compared to average salary in Brunei.
Comparison shows that a person working as Call Center Supervisor in Brunei earns on average:
0.73 times the average salary (or 73% of average salary).
Is Call Center Supervisor a well paid job?
No, our data shows that Call Center Supervisor is typically not a well-paid job. The salary varies based on experience. Meaning that even though Call Center Supervisor might be a low paying job, with experience the salary might increase to satisfactory levels.What is considered a high salary for Call Center Supervisor?
High salary for Call Center Supervisor would be somewhere between 34,299 BND and 45,212 BND. However this is an estimation based on Gaussian Distribution.How much can you save working as Call Center Supervisor in Brunei?
Living in Brunei the approximate monthly expenses are: 1,256 USD. This amount covers basic needs such as food, housing, clothing, healthcare and education costs for a single person. No luxury expenses such as traveling, leisure, hobbies are included in the estimation.Estimated Yearly Salary: 31,181 BND
Estimated Monthly Salary: 2,598 BND
Estimated Weekly Salary: 600 BND per week
Estimated Hourly Salary: 15 BND per hour
By working as Call Center Supervisor a person can save up to 1,351 USD per month or 16,208 USD yearly. Values are pre-tax.
NOTE: These values are estimates and are averaged for the whole country. Furthermore the value is likely exaggerated as no other expenses are taken into account in the projection. Unessential expenses are very subjective and are difficult to assess. Most likely the previously estimated number is significantly lower for majority of people. Expenses in different cities across the country may vary. Above values accuracy is low and is based on limited set of data obtained.
For more information regarding expenses in Brunei, see costs of living in Brunei.
Salary comparison to region and neighbouring coutries
Country's neighbours are: Malaysia, Indonesia. To make it easier for comparison a conversion from local currency to USD has been made (conversion rates may vary).Estimated Yearly Salary for Call Center Supervisor
Malaysia is 17,697 USD
Indonesia is 10,478 USD Last revision of data: 2025-01-04Salary increase per years of experience
Based on data available the salary increase per years of experience is as following- 0 years (beginner) equals base salary
- 1 to 5 years of experience yields
+12% salary increase- 6 to 10 years of experience yields
+25% salary increase- 11 to 15 years of experience yields
+16% salary increase- 16 to 25 years of experience yields
+9% salary increase- more than 25 years of experience yields
+10% salary increaseTop 10 highest salaries in Brunei
(328,032 BND per year, pre-tax.)
2. Cardiologist
(272,335 BND per year, pre-tax.)
(264,617 BND per year, pre-tax.)
4. Neurosurgeon
(255,502 BND per year, pre-tax.)
(254,529 BND per year, pre-tax.)
6. Urologist
(249,680 BND per year, pre-tax.)
7. Oncologist
(249,192 BND per year, pre-tax.)
(249,041 BND per year, pre-tax.)
(248,374 BND per year, pre-tax.)
(248,248 BND per year, pre-tax.)
Data as of 2025Random salary:
Director public policy (64,596 BND per year, pre-tax.)
Event planner (31,963 BND per year, pre-tax.)
Catalog specialist (22,026 BND per year, pre-tax.)
Cardiovascular technologist (catheterization lab) (37,318 BND per year, pre-tax.)
Autonomous vehicle engineer (59,915 BND per year, pre-tax.)
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